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Reviews, get directions and contact details for Venetian Luggage Shoe Repair

Address: 2478 N Federal Hwy, Pompano Beach, FL 33064, USA
Phone: (954) 941-3700
State: Florida
Zip Code: 33064


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Reviews
I have been a Pompano resident for over 30 years. I love the work that this shop does. They have fixed multiple shoes, a couple of handbags, and hemmed several articles of clothing for me. Rates vary, but overall, you won't find quality craftsmanship anywhere close. I noticed someone mentioned in a review that this couple "needs to learn some customer service skills," but I would like to add that in the 15+ years I have frequented this establishment, I have never had a bad experience. Sure there may be some apparent cultural differences and their accent is heavy, but I hope that the particular reviewer who left that comment wasn't equating the couple's nationality with business acumen. Sadly, many Americans who NEVER travel or experience life outside of the U.S. are clueless to the mannerisms and cultural differences of other countries. Plus, you shouldn't expect a small business to give you the same experience as Whole Foods or Target.
8 years ago (26-08-2017)
Customer service sucks. Lady is extremely rude on the phone and even worse in person. shoe repair was ok. These ppl need to learn customer service big time. Will never go do business there again. I don't need the rudeness.
8 years ago (12-11-2017)
They wouldn't even bother in trying to repair my purse handles.Terrible attitude.At least saved me $.
8 years ago (04-11-2017)
I am bow legged. The owner puts a 1/2 inch layer on one side shoe. The workmanship is fantastic. Highly recommended for expensive european shoes/sandals.
9 years ago (26-07-2016)
I had a great first time experience . The staff is very friendly and experienced . I'll be back when I am in need of shoe repair👍👍
9 years ago (03-09-2016)
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