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Reviews, get directions and contact details for Verizon Authorized Retailer – Cellular Sales

Verizon Authorized Retailer – Cellular Sales
Address: 1270 Shelburne Rd, South Burlington, VT 05403, USA
Phone: (802) 859-0542
State: Vermont
City: South Burlington
Zip Code: 05403


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM


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Reviews
Morgan took the time to answer questions about my new motor play in the midst of a busy sales day. So gratifying to get friendly service weeks after the sale was completed with a different team member. Love this store!
7 years ago (13-04-2018)
Kennedy was awesome. I was nervous about the phone and he made me comfortable. I am very thankful. The rest of the team was also very helpful. Ed and Luke were very friendly.
7 years ago (26-01-2018)
Excellent service. Go here instead of the Williston Road store. I spent an hour with Devin going over new phones. He was knowledgeable, listened to my needs, and wasn't pushy. His concern was finding the right phone for me. Even though the purchase did not happen today, I will be back when the time is right.
7 years ago (01-02-2018)
Really exceptional service from the team at Verizon. Drew was top notch and followed through and was very professional. Also Taylor and Dylan were then there to help land the plane when I needed to come back in to tie off a few loose ends. Many reasons why I switched to Verizon from Sprint but great customer service is among the top reasons and this team delivered!
7 years ago (20-12-2017)
In November, my husband and I -- who are longtime customers of Verizon -- had the RUDEST sales person, ever. In fact, it would almost have been comical if it wasn't so rude. I kept looking for the hidden cameras because surely this was some sort of Verizon training video on everything you should NEVER do in a customer experience. Luke was offensive, condescending, disrespectful, unhelpful -- and RUDE. We also specifically said we did not want the added "protection/insurance" on our phones -- and guess what? My husband just noticed we were charged $11 on our bill for a service we specifically declined. We both had ordered iPhone X because they were not in stock. LUKE said "it's your money, if you want to waste it" (on iPhone). We explained that we happened to be Brand Loyal Customer -- and as such, we were longtime Verizon and Apple customers. We had reviews; we understood the concerns and the cost -- but as the customers, this was the phone we had decided to purchase. We returned a few weeks later to pick up the phones. That day, we saw Autumn, and she was incredibly helpful; she is normally based at another Verizon store. I am NOT happy with Verizon right now. This Brand Loyal Customer has a long, long, long memory.
7 years ago (21-12-2017)
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