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Reviews, get directions and contact details for Verizon Authorized Retailer – GoWireless

Verizon Authorized Retailer – GoWireless

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GoWireless is a Verizon Authorized Retailer. Shop for smartphones, internet devices, tablets, mobile accessories & more! Visit our store or buy online

Story

GoWireless is a Verizon Authorized Retailer. Shop for smartphones, internet devices, tablets, mobile accessories & more! Visit our store or buy online.

Address: 8263 Chippewa Rd, Brecksville, OH 44141, USA
Phone: (440) 746-0890
moc.sseleriwog@ecivresremotsuc
State: Ohio
Zip Code: 44141


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Reviews
I could have used more transparency in the return policy. I had a much better experience dealing with Verizon directly.
8 years ago (10-09-2017)
It's a good it's a good Verizon store it's a Go Wireless store and the person you really want to talk with this Marissa
8 years ago (18-08-2017)
Definitely tried to cheat me. I went to this store to purchase my iPhone 7 Plus in cash - I pay in full because if you use an "upgrade" and finance the phone over two years they charge a one-time "upgrade fee" of $30.00 on your next bill. To keep my monthly payment low and to avoid this fee, I was very clear that I wanted to pay for the phone outright. I spent just over $1000.00 on the phone and protective case... My next bill showed that I was hit with the $30.00 "one-time upgrade fee" AND they signed me up for the insurance that I specifaclly declined in store, at $11.00/month (if you've done your research you know phone insurance is a scam but that is a different issue). How did I get hit with an upgrade fee if I paid over $1000??? They financed exactly $1.00 of the cost of the phone over two years!!! Who would want to finance one dollar??? (Literally $0.04/billing cycle for 2 years triggered a $30 upgrade fee) Luckily a 90min phone call to Verizon (not this store) got this sorted out, but be warned, this store is definitely out to cheat you. (Their excuse was that they finance $1.00 to preserve the manufacturer warranty. I can tell you, as an attorney, the manufacturer's warranty comes from Apple Inc. and attaches to the phone itself, no financing is required to keep it or to activate it.)
8 years ago (03-04-2017)
I will describe my experience as a positive & great experience! I usually shy away from phone shopping because I usually encountered long waits and impatience from the "Customer Service " reps....not this time; CARLIN HEATH went above and beyond with making sure I made the right phone choice and ensured the whole process of transferring my data etc was done efficiently. ...I work in the Hotel industry where service is key..This team has it! Thank You Carlin , Travis & Keith...I will not hesitate to tell my guests and associates that you Rock IT! Keep up the good work. ELIZ K.
9 years ago (30-12-2016)
These guys were great. They were able to help me save money on my bill as well as get a new screen protector for free. All without me even purchasing anything in their store!
9 years ago (23-10-2016)
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