Verizon Authorized Retailer – Russell Cellular

Reviews, get directions and contact details for Verizon Authorized Retailer – Russell Cellular

Address: 10866 MO-76 Suite 2, Branson West, MO 65737, USA

Phone: (417) 272-9441

Website

State: Missouri

Zip Code: 65737

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: Closed

Update Info

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Reviews

I had a great experience today at this Verizon store...the staff was very friendly and helpful and made sure I got the best deal possible! After recently moving here from out of state I'm glad to know that I have such a great provider near me!!!!

 8 years ago (28-04-2017)

I was treated so badly there that I will never go back after being a customer for years. I went in to discuss insurance I didn't want on a phone. She became very defensive and raised her voice to me saying " I Guarantee YOU, I WOULD NOT HAVE PUT INSURANCE ON YOUR BILL WITHOUT YOU TELLING ME TO DO IT.!"  I told her that during the phone pur hase process, we got sidetracked and never really went back to the insurance issue and cost. I wasn't accusing her,  just wanted it off my bill. She became increasingly defensive kept repeating the above phrase. At this point,  I told her she needed to do some work on her customer service . that I had been a customer for yeats, but now I am offended by the way she spoke to me and treated me. She yelled that she was offended that I would say she put the insurance on without my permission. I never said that or even thought she tried to do anything underhanded. I just wanted to take the insurance off.I had called a week ago, and they said to just come in and they would take care of it. 
I am sad about this because the lady who normally helps me was busy on the initial sale and was not there during the ordeal. But no one has reached out to apologize, and I won't go back.

 8 years ago (20-04-2017)

Very poor service I go in to pay my bill,and I am told she can't do it on her computer.Really.she goes you can pay it on my phone,will never go in that store sgain.The service people in kansas city and Nixa are more helpful  then the one in branson west mo.

 9 years ago (30-08-2016)

The staff is awesome, but Verizon corporate ties their hands,as far as support goes....

 9 years ago (29-11-2016)

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Verizon Authorized Retailer – Russell Cellular

Reviews, get directions and contact details for Verizon Authorized Retailer – Russell Cellular

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