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Reviews, get directions and contact details for Verizon Authorized Retailer - Victra

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Story

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.

Address: 1749 Main St b, Longmont, CO 80501, USA
Phone: (720) 204-4380
moc.artciv@ofni
State: Colorado
Zip Code: 80501


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Reviews
Matthew, the new Manager, took excellent care of me and he really has a solid staff. They were able to help me with everything I've needed for the last couple years. Best Verizon in the area for sure!
8 years ago (26-06-2017)
Went in and bought a phone charger from them in mid October because mine quit working. Was sold one that had a "lifetime replacement" on it. The salesman specifically sold me this one because it was an awesome deal. I specifically asked how to go about doing the return. He said all I had to do was bring in the charger, my receipt, and they would just hand me a replacement. So less than 2 months later the charger doesn't work anymore. It won't charge on any of the phones in our home.(Had to make sure it was the charger and not the phone) So I take the charger AND my receipt in and am told they don't do warranties in the store anymore. I needed to send my charger out to the manufacturer for the warranty. I am totally cool with that EXCEPT the fact that it was sold to me as stated above. "Bring it in and we will just hand you a replacement." I go home, send the stupid $30 charger off to the manufacturer, who later sends me back a letter that it isn't covered by warranty because..... "It got wet." Of course it did. That's the go to cause for anything phone related. I won't ever buy a product from any Diamond Wireless again. I knew it sounded too good to be true, and I was right. I can buy a charger for $7 at ACE hardware, while supporting local business, that last just as long.
8 years ago (19-01-2017)
Went on a pretty busy morning, rep Matt Davison was very helpful to everyone in the store, left happy with a phone replacement.
8 years ago (15-06-2017)
The most lowest experience ever they make fun of disabled people manager will cover up for employers yea real good verizion keeps proving they lie evertime I will stay with cricket then ever be with people that make fun of disabled people you think you may be a vet or a child or something happened to you they have no right to speak on it stuck to your jobs
8 years ago (02-04-2017)
Best experience I've ever had at a Verizon my sales rep Carlos helped me get the best deal and help me lower my bill I will keep coming back for years to come if he's around if you have had a bad experience you probably have never bin to any other verizon or complain to often 5 out of 5
8 years ago (24-02-2017)
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