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Verizon Authorized Retailer - Victra

  1. Virginia
  2. Wytheville Electronics Store

Reviews, get directions and contact details for Verizon Authorized Retailer - Victra

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Story

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.

Address: 242 Commonwealth Dr, Wytheville, VA 24382, USA
Phone: (276) 484-9297
moc.artciv@ofni
State: Virginia
Zip Code: 24382


Update Info
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Reviews
Terrible representatives, and this is not a corporate store, which means the only thing they can do is activate new phones. I had to drive nearly 70 miles to get to the nearest corporate store, just to upgrade my phone. This after being told by one of the representatives at this store that I would be able to upgrade my phone at their store. Accessories are overpriced and low quality.
9 years ago (31-05-2017)
If you know what you want and or just want to pay your bill. It's a great place. But for overall knowledge of phones and accessories I would choose another Verizon store.
10 years ago (05-12-2016)
This is the worst excuse for a cell phone store ever. I have never had any luck with these people. They pretty much have to order any phone you want. There is nothing that they can do you can't do online with Verizon. Save your time and just go to Abingdon or Christiansburg.
10 years ago (10-11-2016)
Very helpful in getting me set up with a new phone
10 years ago (04-02-2017)
This is not a company store and the people there unfortunately do not have proper training. I've always been treated poorly by management and employees. Very rude. If you get a new phone; they charge a lot of money to transfer your data. I went in to pay my bill today in cash. They told me that there was a $3.00 fee for payment in cash. WHAT???? I've never seen or heard of anything like that before. I called the REAL Verizon while in the store. The great people on the phone gave me a $3 credit to offset the fee. Then the people in the store was still trying to make me pay the fee. I tried to tell them what Verizon on the phone had done with the credit only to be told to shut up and I was rude. The manager told me that she would ban me from the store while trying to explain everything.
11 years ago (22-09-2015)
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