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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 9529 OH-14, Streetsboro, OH 44241, USA
Phone: (330) 422-1533
State: Ohio
Zip Code: 44241


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Reviews
They are scammers. Do not trust this store. They do not tell you everything you need to know about your plan or your bill. I went in to change my plan and I was told a certain price and nothing about it being raised after the second bill. I even had my insurance on the phone taken off. First bill was fine. Second bill went up by $35 and I found out they put the insurance back on without my consent. Apparently, the rep that conned me, she put in her notes that I would have to pay the higher amount, but she never told me about it. Please save yourself the hassle and shop somewhere else.
8 years ago (18-09-2017)
A wait is normal which is strange because of how many employees are working. Not that many customers. Employee i spoke to seemed to be put off because they had to do work. Avoid this business. Go to a different Verizon store.
8 years ago (12-11-2017)
Their customer service is great, and the individuals that work there know the Verizon product. However, the waits are incredibly long from my experience (normally a half hour to get service, after putting yourself on their list).
8 years ago (27-05-2017)
99 salesman and two others who actually know or understand anything. If you get one of those two - its a 5 star experience - but to get to them you have to either scream at the sales person for 20 minutes about how stupid they look when they are arguing with their company rep on my cell phone - suggesting that the idiot in a corporate store in Streetsboro know much more than the business support personnel... If you have a business account have the support personnel call ahead and schedule a meeting with the tech or manager otherwise the blood thirsty sales person will insist you need to move all eight of your lines to personal accounts - BEWARE. Three stars as my experience with the sales rep was a 1 and the "in the know" person was a 5 - took under 200 seconds once I got him - took 1/2 hr with the sales guy... .
8 years ago (15-05-2017)
Exactly what you expect. 2 visits to this store and I had the same rude, slow, middle-aged prig. Takes 30 minutes for a 5 minute service. Partly because he spends half the time treating everyone like an uneducated, dimwitted tech-nube.
8 years ago (18-10-2017)
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