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Reviews, get directions and contact details for Verizon

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Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 5700 W Touhy Ave, Niles, IL 60714, USA
Phone: (847) 647-7724
State: Illinois
Zip Code: 60714


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Reviews
Just left this store 5 minutes ago. Walked in for a simple question about home internet services. Employee didn't get his name he is African American guy he was nice and asnswered my question but then he turned to one of the smart ass ring pierced guy who was talking to another female employee about massages and stuff. So when he was asked about the Internet speed he showed no interest in answering but actually he told everyone to look outside the store at a nice car driving outside. So I just start leaving after being treated as garbage just to realize that they are now calling me by yelling SIR SIR WHISTLES MORE WHISTELS but I just ignored everyone just like they did. Wanted to give this hi five to the regional manager who absolutely hires ass holes. Thankfully I don't have any business with Verizon will keep it that way. Last thing when I walked in I was the only customer in the store.
8 years ago (12-05-2017)
SO if you do / buy anything at a "retail center" then THIS location (dubbed a "corporate center" cannot help you or do anything for you. The "Retail center" has more power than a "Corporate center" which makes zero sense to anybody. As if Verizon didn't make everything over complicated to begin with, now they're also wasting customers' time with fragmented store labels.
9 years ago (30-11-2016)
They sold me 7GB plan for $70 for data and 20 for access fee. They told me I can have two data lines for free. But I don't, I'm being charged $10 for access fee. Is there one Verizon store that where workers know their job???
8 years ago (23-01-2017)
The sales people will flat out lie to your face to make a sale. The free tablet and watch offer isn't "free". I was still charged equipment charges, activation fees, and monthly line fees. Additionally, we requested no insurance and were still charged monthly for the insurance costs. Blatantly dishonest. Never shop here.
9 years ago (04-10-2016)
Had Jason, a very knowledgeable guy help me. Even made an appointment for me to come back the next day with my husband as we had to transfer over 3 different lines. Smoothest transition we ever had -- in less than an hour all lines were transferred. Most highly recommended -- did not feel rushed and all our concerns were met with patience and intelligence. A real first!!
16 years ago (13-12-2009)
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