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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 1202 N Berkeley Blvd, Goldsboro, NC 27534, USA
Phone: (919) 751-0511
State: North Carolina
Zip Code: 27534


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM


related searches: Verizon customer service, Verizon login, Verizon Fios, Verizon Prepaid, Verizon wireless, Verizon phone number, Verizon internet, Verizon Business
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Reviews
I am not currently a Verizon customer. I am excited for the new Pixel 2 XL from Google and as Verizon is the exclusive carrier for this phone, I was seriously considering switching over to get my hands on this device (I've been with Sprint since my first mobile device in 2002). I stopped by on my lunch break today to test drive this phone. The phone is not yet released to the public, and Verizon stores are the only place to go see them. I walked in and a man at the counter who was helping another customer did acknowledge my presence, but was understandable unable to assist me. I immediately located the display on my own and walked over to it, only to find that the New Google Flagship, with all the hype, is dead and will not turn on. I waited in line at the counter a while, to see if an associate could help me get power to the device to look at it. After a few long minutes, a lady that was seemingly annoyed to even have to talk to me, asked if I was being helped. She appeared to be a manager, at least by the different shirt she was wearing. I told her that I wasn't, and that I was looking at the Pixel 2 XL, but it wasn't powering up. I asked if she could help me by plugging in the power that is locked under the display counter. She did come look at the phone for about 5 seconds and advised me that the security tether that also provides the power, was broken. She then told me that the Pixel 2 (smaller version) was the same thing. ERRRRR, no its not, they aren't even made by the same manufacturer. She walked away after hastily telling to just look at the smaller one. ARE YOU SERIOUS??? I don't think that it would be much trouble to check under the display and ensure that the cord is plugged in... or maybe swap it out with another, less BRAND NEW AND HYPED MODEL. Maybe selling a $900 phone to me wasn't a high priority for her? I am not going to go back. I went ahead and pre-ordered mine on the Google Store and will just play with it when it comes in the mail in 2 weeks.
7 years ago (16-10-2017)
We received great customer service. We recommend Verizon to our family and friends.
7 years ago (07-01-2018)
I have been a customer of first Alltel and then Verizon for as long as I have had a cell phone. I have always received great customer service until one day last week. I broke the screen on my phone...I stopped in on a Friday to find put how to use my phone insurance. The guy who helped me (no name tag) was amazing. He looked my phone number up and advised a phone replacement using my insurance. He told me to order the phone Monday and bring it on Tuesday and they would help me switch everything over. I did what he suggested! Tuesday evening I stopped in to Verizon with my replacement phone for help. I was told by another store worker (again no name tag) that "We don't do that!" I explained to him that the worker on Friday said they did. I asked him what I needed to do to do it myself and he reluctantly helped me (letting me know how put out he was). The funny thing was he tried to sell me two more products before I left. If he had had been a little more polite I may have been receptive to his suggestions, as it was I just wanted out of the store. My experience was vastly different between the two employees. My suggestion would be to ask for another worker if you aren't getting the customer service you want with the first.
7 years ago (14-08-2017)
Great customer service ... Some of the best I've had at a Verizon retail store.
7 years ago (29-12-2017)
I have been a loyal customer for almost 15 yrs. So I went in stores wanting some help to set ipy new prepaid phone that I bought at Walmart but is with Verizon and all five men refused to help . I have a regular account with them and I don't store shit a cloud but they didn't even care to hear anything. They just lost a customer. Hello US Cellular!!
7 years ago (22-08-2017)
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