Verizon

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Address: 1500 Redwood Hwy K001, Corte Madera, CA 94925, USA

Phone: (415) 924-9084

Website

State: California

Zip Code: 94925

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Reviews

This store has a great selection of accoutrements for your mobile phone. You can get almost anything from a case to home automation gadgets. The store can get busy at times. Appointments are available so with a little planning you can get in and out relatively quickly. If you are wanting to just pop in to pay your bill or buy a charger (etc), they have a bill payment kiosk that you can self-checkout with. 

 8 years ago (14-06-2017)

This is a great store. I was actually forced to stop here last Thursday June 1st due to bad traffic going home on 101. It was the best Verizon I have been in in a long time. Service was fast and Juan was able to replace my bad SIM card in a jiffy. He was very attentive and knowledgeable. I will definitely return to this location in the future.

 8 years ago (03-06-2017)

I was in the Corte Madera store  recently and had a very bad experience.  The young man who as "assisted" me was very rude.  He has a very unusual name which I do not remember.  He was impatient and condescending.  Because of what he said to me as I left the store I can only believe that he was acting out of racism. I worked in retail for many years and will say this was the worst customer service I have experienced in my entire life. Shame on you!!

 8 years ago (20-07-2017)

Very poor experience. Sales rep & Manager did not take responsibility for honoring commitment Verizon service & THEIR store made previous day. 

Long story short. I called their location, they told me to call Verizon national number instead. Verizon national number talked to them, then told me to come into store the next day. The next day Andrew, and then Carlos, the manager, did not acknowledge that phone call and shrugged off all responsibility. I wasted 15-20 minutes waiting to talk to someone, watching them serve sales calls ahead of my exchange, then 15-20 minutes with them. I almost never write these types of reviews, but I will never go to that location again. I left more frustrated then I have been in a while (since last Comcast call). 

Verizon national number afterwards was far more accommodating.

 9 years ago (16-01-2017)

Jeremy was very helpful with getting my business account set up.  I ask specifically for him when he is working.

 9 years ago (17-01-2017)

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