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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 2209 N Jackson St, Tullahoma, TN 37388, USA
Phone: (931) 454-2355
State: Tennessee
Zip Code: 37388


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Reviews
Slow service. The rep said that the phone was active and it wasn't. Took 2 plus hours
8 years ago (15-11-2017)
Ms. Lori is AMAZING!!! I always enjoy it when she's working! My son lost his phone and she hooked is up with the best deal. We were in and out in a jiffy!!
8 years ago (05-08-2017)
They don’t help the elderly. They go in for help with their phones and it could take a moment to help them but they won’t give them the time of day. It’s sad and makes the elderly feel stupid. Take that next step and overachieve your customer service areas.
8 years ago (17-10-2017)
DO NOT use this "corporate location". My husband and I have been with Verizon for a few years. We upgraded over the phone and were given 5 star service.(Over the phone) Went to this Tullahoma location to pick up our new very expensive devices. Despite being a "corporate store", Josh, the "sales associate" promptly told us he WOULD NOT ASSIST US in porting over our info or activating our new phones because "that's a courtesy and y'all didn't buy em from us so check your email and you can find instructions". We were very confused as this is a corporate store and found him to be rude and extremely unhelpful. The Manchester store has, even though we've not purchased from them... given great help, advice and service. I called the manager of the Tullahoma location that was so awful. I eas connected to Jason the manager, and it pains me to give him the dignity of that title. I explained our experience and was asked ..."if thats all I wanted to tell him?". He was in no way concerned nor did he appear to care in the least. (Even when I explained our associates would prefer another store based on the terrible customer service we received.) This store clearly will only assist you if they can profit off of a sale. Verizon phone assistance...highly recommend. Manchester retail store.... 5 star. Tullahoma corporate location... NEVER AGAIN. Arrogant, rude and so unprofessional! I edited this review to add that Ms. Karima Anderson (a manager I've delt with via phone) was BEYOND HELPFUL. TRULY CARING AND WENT ABOVE AND BEYOND, as did DEVIN in the Manchester, tn store who was exceptionally helpful even though he did not sell us our phones or make commission off of us. Thank you Karima, Devin and Bill in Manchester and I will never again do business with the Tullahoma Corporate location. They are awful!!!!
8 years ago (28-07-2017)
I can't even rate the experience we just had in trying to upgrade our phone. Sale associate was nt helpful & was very rude that we generally have great service that would be 5 star
8 years ago (10-06-2017)
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