Veterinary Emergency Care

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Address: 3163 W Montague Ave, North Charleston, SC 29418, USA

Phone: (843) 744-3372

Website

State: South Carolina

City: North Charleston

Zip Code: 29418

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Thank you for helping me my dog. She doing so much better. I tell everyone how a wonderful job you done for us. I know if it wasn't for y'all, my baby wouldn't be here. Thank you!!

 7 years ago (19-04-2018)

To Each Their Own, Experience....

Yesterday my dog was sick and my normal vet, Banfield, recommended this place for his care. I told them "NO, they have bad reviews on google!" Banfield took him back to care for him until they closed but they said he needed to come here anyways for an ultrasound, I was so worried because of these reviews..

Today, I had an appointment at 9:30 but I went in 1-1/2 hours early because I was worried about him. The tech came and looked at him and said he would be fine waiting with me until the appointment. Everyone up to that point was exceedingly nice and accommodating.  When I made it to the room for my appointment I was not disappointed in any person I met. The surgery department is separate but even THEY were phenomenal! My baby is getting emergency surgery today and I feel complete peace of mind knowing he is in their care.

I'm leaving this review in hopes that if someone like myself is reading that they realize this place isn't what the reviews say and while I don't know each person's story I do think you should see for yourself. If you go in and don't feel it, don't let them treat your animal, but I personally think this place is awesome.

For those who complain about signing for costs, being charged a high amount, etc. You do realize this is an EMERGENCY VET, right? You don't pay a copay at the ER for yourself so how is this different? How about they do everything in their power to help your baby and you have no idea how much it'll be so when you go to leave and get a $3,000 you can't pay it... then what? They're supposed to just lose out on that money? Don't get me wrong, I would hate if someone didn't care for my baby because I couldn't afford it, I get it. It is a business though, they don't work for free and they're there around the clock for these exact situations but don't go here with some thought it'll be a cheap... they have credit payment options, there are ways. 

Okay, that's all, it's a business and a totally amazing loving one at that. I cannot wait to pick up my baby 

 7 years ago (24-04-2018)

I was very worried when my dog started showing scary symptoms from medication our vet had prescribed her. She was falling down, peeing herself, running into things etc. Our vet was already closed, and when I looked up the medications she was prescribed & the dosages, it looked as if they prescribed her WAY too much. 

Panicked, I called the veterinary emergency care, and they were FANTASTIC! I explained everything to whoever answered the phone and they transferred me to a vet nurse. He was phenomenal (and could probably sense my nerves over the phone). He asked me the medications, the mg per pills, her symptoms, and my pups weight. He explained my dogs prescription perfectly me to me, comparing it to humans like “imagine if you haven’t had a drink in a few months, and your friends come to town and you go out. Of course after a couple drinks it’s gonna hit you pretty hard since you haven’t drank in awhile. Your dog isn’t used to the medication, but the dosage is right in the range for her weight.”

He made me feel so at ease and just let me know she’s gonna be perfectly fine but to make sure she sleeps with me and she’ll probably sleep it off. 

No one likes the feeling of wondering if your dog needs emergency attention especially when they can’t communicate how they’re feeling!! I’m glad they were there to help.

 7 years ago (07-02-2018)

Extremely slow. Told we had a 30-45 minute wait for x-rays as blood work was done, that was a lie. Over 4 hours, stated they were very busy. No cars in the parking lot so the dogs must have come in the back door.  First visit here was good but this time it is insane.  No need.  We asked for an update and told to wait and wait and wait. End results after over $600.00 , four hours and they weren't sure what was going on.

 7 years ago (21-01-2018)

I want to give this @#$hole a  few negative stars! This is a horrible money hungry place. They charge you tons for doing Nothing. I wouldn't take my pet to this place. Read all the other reviews. 90% of the reviews are bad.  What does that tell you? Make the trip and go elsewhere. They will charge you 49.00 just to check your pets BP every single time. Outrageous prices and they don't even take care of your pet.

 7 years ago (24-01-2018)

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