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Village Inn

  1. Las Cruces
  2. Las Cruces Breakfast & Brunch
  3. Las Cruces American (New)

Reviews, get directions and contact details for Village Inn

Village Inn
Address: 445 S Telshor Blvd , Las Cruces 88011, NM, US
Phone: (575) 521-1512
State: NM
City: Las Cruces
Zip Code: 88011


Opening Hours

Monday: 06:00-23:00
Tuesday: 06:00-23:00
Wednesday: 06:00-23:00
Thursday: 06:00-23:00
Friday: 06:00-00:00
Saturday: 06:00-00:00
Sunday: 06:00-23:00

Update Info

related searches: Village Inn menu, Village Inn pies, Village inn near me, Village inn locations, IHOP Las Cruces, Village inn - el Paso
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Reviews
Outstanding food! Outstanding service! Little bit of a traffic challenge if you are not familiar with the area but well worth the effort!
Food is just okay. Skimpy portions. Needs longer cooking times. Waitstaff doesn't seem to understand the basics of the job, like refilling beverages. I wish I liked it better. Gave it three tries and won't choose it again. Guest also did not like flour tortillas with huevos rancheros instead of corn tortillas, which are traditional. I didn't feel welcome there. I like to tip well, to friendly staff, but tip just 20% to uncaring or snotty staff.
Our server was great and kept checking with us for coffee and water. The skillet plate could of been better. Specifically the potatoes were not very fresh. At best the plate is a generous 3 star rating.Food: 3/5
A new young man helped us and I could tell he was trying very hard and doing his best ,he was very polite. My husband ordered a Hot Chocolate with no whipped cream , the young man did bring us our drinks , but the chocolate looked like dirty water. There was really hardly any chocolate and about a little bit above half full. I noticed it right away and my husband asked him to please put more chocolate in it. The young man really tried to help, but he went and told his manager what happened and the mangers response was , " that is the way it came out and the way it was and there was nothing he or she was going to do about it " That was very unprofessional and not the answer a customer is looking for. It does not take anything away from anyone to open another package and added to the hot water. The young man was so nervous to give us the response, he offered to add chocolate syrup to it. I know he meant well. He was doing his very best . I feel sorry for him , that cost him a repeated customer. The manager needs to take customer satisfaction and service lessons.
Going late at night you would think the service would be better. The server was rude and had no smile. When the food came she pushed it across the table as if it was a bar. She didn't come around as much as she should have. She did come around however when a server that was taking care of another table overheard us talk about the service and how rude she was. When the server overheard we would be tipping high our server came back around with a smile on her face. Ugh people learn to appreciate that u have a job. I have been a server before and no matter what I always had a smile on my face and gave the best service possible. Parking: Around the property is all parking have no idea how many spaces. Wheelchair accessibility: Handicap parking in front with a ramp. No automatic doors but the hostess is supposed to open the door for handicap.
I had written an unflattering review in the past. My wife and I tried again recently and were very pleased with every aspect of the under new management Village inn. We ordered early lunch and loved it. Customer service was super.Food: 4/5
I am quite impressed that Village Inn in New Mexico was clever enough to include a couple of truly decent Mexican options on their menu. Every time I go, I head straight for the Mexican menu items. Their Huevos Rancheros and Breakfast Enchiladas are surprisingly satisfying... and coffee just keeps on coming! Finally, I want to call out the observant young man who was our excellent server today...but, alas, I don't remember his name!!! He was attentive, friendly, and patient and deserved a much bigger tip than my friend left for him. I hope to make it up to him next time we visit!!!
Had an early thanksgiving dinner the meat turkey was like process not not good. the food was absolutely cold we had to ask the waitress to warm it up did not enjoy the Thanksgiving dinner at all.Food: 1/5
A server came to our table and kindly asked if we had been helped, we had been waiting for a while we said "no. She took our drink order and during that time a server at the table next to us said this is not your section, but she was the only one who came to our table. Moments later we saw the kind lady in tears walking outside! She was thoughtful enough to come to our table no matter if it was her section or not and that is true customer service! Anyway the server we ended up with, HE WAS HORRIBLE! Bad business here and the one who truly provided customer service was mistreated. What a disgrace..
It was good... our waitress was very attentive... better than the last couple of times we've been thereFood: 4/5
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