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Village Silversmith

  1. Rockport
  2. New Gloucester Jewelry Store

Reviews, get directions and contact details for Village Silversmith

Address: 27 Dock Square, Rockport, MA 01966, USA
Phone: (978) 546-3227
State: Massachusetts
Zip Code: 01966


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Reviews
Specific to the Bearskin Neck store, which is lumped in on Google with this location...AVOID THIS TOXIC ENVIRONMENT! The man that either owns or manages this shop is the rudest, most condescending scumbag I have ever encountered in my two decades of coming to Rockport. We noticed, during one of the first times we were browsing here, that he was callous and short with many customers as they walked in (most Rockport shop owners are exceptionally kind and enthusiastic, so that is incredibly out of the ordinary). He was moderately rude to us while we were purchasing a necklace last year (which broke in a day, might I add), but I decided to remain open-minded. 'Maybe he was having a bad day,' I thought. Not so, as I discovered this year, as he said rude things about the group I was with as we browsed. In the past, he has seemed incredibly cold and suspicious to people with children; he was aggressive towards anyone "young", from teens to young ADULTS. I understand that sometimes teens and the like suck, but he does not discriminate between misbehaving people and paying customers if you're under 60. He has been rude to my MOTHER in the past. If I could give 0 stars to this business purely based on their customer service, I would. I was considering buying a fossilized turtle skull from this location, but his rudeness has solidified that I will buy this item elsewhere. The people at the other locations are far kinder. I take solace in the fact that I clearly live a happier life than this miserable, pathetic excuse for a shop owner.
8 years ago (03-07-2017)
If you want to find some rare items, this store can offer you what you need and what you are looking for! Great quality service and high value products.
9 years ago (01-12-2016)
My wife loves sterling silver jewelry and anything to do with the ocean. This is the place for both. Lots of very nice sterling jewelry and unique pieces. Highly recommend you check them out. 2 stores in Rockport.
11 years ago (20-07-2014)
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