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Reviews, get directions and contact details for Von Maur

Address: 1551 Valley W Dr, West Des Moines, IA 50266, USA
Phone: (515) 223-1311
State: Iowa
Zip Code: 50266


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Reviews
Consistently have the best customer service here. Employees are always willing to help me find what I need! Even had the associate place my little gift box for my husband in a larger box to throw him off a bit - which was fun and beyond my expectations!
9 years ago (22-12-2016)
By far my favorite place to shop, high end brands, great selection; there shoe department is addicting- work with Becky; always superb customer service- knows me by name, shoe size and style
9 years ago (24-09-2016)
Great selection. Reasonable prices
9 years ago (13-10-2016)
Adorable kids clothing and brand name selection.
9 years ago (31-12-2016)
I have loved going to Von Maur for years. Recently when shopping at the Von Maur in West Des Moines the customer service has been horrible. The sales representatives do not offer assistance to customers and spend most of their time chit chatting with their co-workers oblivious to customers. Today I spent over an hour shopping here in different departments and not once was I offered assistance by anyone who works at Von Maur. Sales representatives stood around with scowls on their faces and were unfriendly. I had to seek out sales individuals for dressing rooms and questions I had regarding merchandise. Very disappointed in the customer service because of this I chose to purchase items elsewhere.
10 years ago (12-02-2016)
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