Vrx Pharmacy

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Located in Downtown Salt Lake, VRx Pharmacy at City Creek offers day time convenience for prescriptions, health, and snack needs

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Located in Downtown Salt Lake, VRx Pharmacy at City Creek offers day time convenience for prescriptions, health, and snack needs

Address: 50 E S Temple #145, Salt Lake City, UT 84111, USA

Phone: (801) 236-8879

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State: Utah

Zip Code: 84111

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Reviews

I have been using VRX for quite a while but I am ready to switch to somewhere else.  I go over on my lunch hour and ask when the Rx will be ready so that I can get back on time.  They have NEVER yet had it ready when they say it will be ready.  Today the girl asked me if it was debit or credit and by the time I said credit, she had already put debit into the machine, so we had to go back, which of course took more time.  I'm not sure why she bothered to ask me.  On top of that they are not friendly AT ALL.
After posting this review, I received a call from VRX  apologizing and taking my concerns to heart.  I feel like that was very professional of them, and told them I would give them another chance. So for now I'm changing it from one star to three. It may go up even more after I have worked with them again.

 8 years ago (19-12-2017)

I work nearby and always used to come and get drinks for me and my co-workers, the cashiers are rather nice or should I say most of them are  but after today, I won't be returning. I came in today, trying to hurry to get back to work, not really paying too much attention to my surroundings, to get a few drinks . I was popped out of my thinking when a cashier said "Ma'am, the floor is wet" in a rather annoyed tone. I looked down and realized that I she had been mopping and said "oh sorry, and tried to walk on the side so as not dirty the floor more. Instead of leaving it at that, the cashier got snippy adding a "That's why I put signs there" and rolled her eyes.  As someone who works in customer, I was rather surprised she was being so rude. If had actually been close to their closing time I would have understood a but more but I hadnt meant to dirty the floor and tried to leave quickly and carefully. I remember this same cashier being a bit snippy to another customer for a different matter as well, so perhaps that's just the kind of person she is, but to me, rolling your eyes in front of a customer and making snippy comments isn't okay. I won't be returning.

 8 years ago (18-11-2017)

This store is awesome! The only thing i wish is that there was a store like this one in Utah county. The staff are very knowledgeable and very helpfull. Thanks to you all!

 8 years ago (12-12-2017)

Best pharmacy ever! I was using my Insurance’s preferred mail order pharmacy previously to switching to VRx. I called and spoke to Janni and she was able to transfer my prescription to their pharmacy and save me $80 a month. They truly went above and beyond.
On top of that they deliver too. #bestpharmacyever

 8 years ago (12-12-2017)

My insurance requires us to use VRX pharmacy. If they did not, I would never patronize VRX again. VRX has on multiple occasions (5 as of this writing) told me that a prescription would be filled, only for me to call in days later and find out it was never sent. They have sent too little of a prescription and forced me to call to have more sent. They have failed to bill insurance and used my card on file to pay the full price for a prescription that they then mailed out. I've been told the technician would call back in 5 minutes after calling my insurance company only to receive no call before they closed for the day 90 minutes later. I've had to drive two hours find trip to pick up prescriptions I had run out of because they did not send them when I called and ordered them (3 times as of this writing). 

The mistakes this pharmacy has made are astonishing. I truly am in shock they are still an operating business. When I confronted their head pharmacist about the issues, his response was that I should try to fill prescriptions earlier to give them wiggle room for mistakes to happen.

If you want a pharmacy that does not communicate, makes mistakes with your medication, does not fill prescriptions when you order them, and blames you for not giving them enough wiggle room to make mistakes, VRX is the place for you. If you have an option, thank your lucky stars and take your money elsewhere.

 8 years ago (20-12-2017)

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