W.J. McNabb Plumbing LLC

Reviews, get directions and contact details for W.J. McNabb Plumbing LLC

About

With over 30 years of experience, family-owned and operated W. J. McNabb Plumbing is dedicated to providing superior plumbing repairs and installations to residential and commercial customers throughout the Pittsburgh area.

Story

One of the reasons we stand out from our competitors is our 100% satisfaction guarantee. If for whatever reason you are not completely satisfied with your plumbing service, W. J. McNabb Plumbing will redo it absolutely free!

Mission

We respect and value our customer's opinions, and we know that without a satisfied customer our business can't grow. We also follow the most stringent hiring policies allowed by law in order to obtain the most trustworthy, qualified plumbers in Pittsburgh. We know our customers deserve the peace of mind in knowing that our employees are safe and the best in the business.

Products

Navien tankless water heaters, Rheem hot water tanks, Wolverine Brass and other faucets, Insinkerator garbage disposals, and Krystal Kleer water filtration.

Address: 1346 Silver Ln #105, Coraopolis, PA 15108, USA

Phone: (412) 787-8299

Website

State: Pennsylvania

Zip Code: 15108

Update Info

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Reviews

I had a bit of an issue with this company. I called to have a hot water heater thermocouple repaired. There was nothing wrong with the tank itself. I was told when I scheduled the appointment that they would be happy to do the repair and of course would have to look at it first. Ok that’s pretty standard. When the service man (who was very nice) came he informed me they only REPLACE hot water heaters and do NOT repair.  At all. I was never told that when I made the appointment and in fact was told the opposite when scheduling. Had I known that I would of course never have scheduled a $50 visit just to find out they don’t do repairs. I called to talk to the managment about making things right and was even willing to pay half of the bill to at least cover the service man’s time which was literally 10 minutes because he couldn’t repair anything due to company policy (but they DID want me to buy a whole new unit of course). I waited two weeks going back and forth trying to get ahold of the appropriate person without getting calls back only to finally be told that they do not offer any kind of refunds on service calls. I was even told when I made my initial complaint that it was indeed their fault and that they should have told me they do not repair hot water heater at all.  So in summary if you think you need a hot water heater repaired go elsewhere or else they’ll just charge you a $50 fee to find out the hard way. Got someone else to replace the thermocouple with no issues after this company took my $50 and ran with it. To be fair they probably do good work they came recommended from more than one person BUT I think it’s fair for customers to be aware of my experience.

 9 years ago (29-09-2017)

Great service -- Jon and Sean were awesome, will be using McNabb for all jobs.

 9 years ago (06-06-2017)

McNabb plumbing is great! They are very professional and knowledge. I would highly recommend them.

 10 years ago (22-11-2016)

My hot water tank just stopped heating the water!  I called McNabb Plumbing and based on my convenience - Mike was at was my door was a smile on his face and answers to all my husbands’ questions.  Within a short time we had all the hot water we could use and a guarantee on the work completed.  Could not have been better service or a more pleasant experience.  This company truly understands what customer service means! Thanks Mike, we really appreciated your assistance and the expertise you showed in fixing our issue – including the water pressure problem!

 11 years ago (23-09-2015)

These guys are the best plumbers in Pittsburgh and I have met quite a few. 

 11 years ago (12-01-2016)

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