Waldorf Astoria Spa

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About

Customized therapies, soothing environments, and our unique client-centric approach to well-being, unify to create an elevated state of rejuvenation.

Story

At Waldorf Astoria Spa, luxurious therapies, soothing environments and our unique client-centric approach to well-being all unify to create an elevated state of rejuvenation and renewal. Here individual treatments become a completely customized experience in which your personal skin qualities and aesthetic expectations are the sole objective of your session. This luxurious Orlando spa resort will transform your visit into a luxurious and personal escape - you will leave a more balanced version of yourself.

- Facial Therapies - rediscover your most radiant complexion

- Body Therapies - from hydrotherapy to contouring body treatments, reduce stress and rejuvenate your skin

- Massage Therapies - enjoy the healing and harmonizing benefits of personalized massage therapies

- Hand and Foot Therapies - the ultimate in pampering for your hard-working extremities

Address: 14200 Bonnet Creek Resort Ln e, Orlando, FL 32821, USA

Phone: (407) 597-5360

Website

State: Florida

City: Orlando

Zip Code: 32821

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM

Update Info

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Reviews

I would like to begin my saying that esthetician that I had for my facial was absolutely amazing, so was my husband’s. Very professional and knowledgeable staff. We both received great facials and massages during.

Front desk personnel was also very welcoming, pleasant and polite.  

The Spa was clean and is in fact very large.  

So, why not 5 Stars? Well, at one point I wanted to give 3 and only for few reasons - 1. There was no water in the waiting area nor in the locker room.  2. (The main reason I would have given 3 starts) the person who gave “a tour” WAS RUDE! It took all I had not to walk out. She gave “ a tour” to me and another group and the way she talked to me and addressed me was simply RUDE and UNPROFESSIONAL who clearly needs to take a class on customer service.  I did not pay almost $200 per facial to be treated that way.  We stay at Waldorf Astoria for their customer service and I accept the same from Waldorf Astoria Spa. In addition, my husband did not have a male “tour guide” available, so he kinda wondered on his own and was not even offered the right size of flip flops (thankfully he wore his own), once again this is not what I accept from Waldorf Astoria facility.  

Lastly, when we both met in Tranquility room no one came to see if we wanted a drink or needed anything. In fact, when my husband got lost on his way ( as I said it is a large Spa) there was no one to assist him. And when he finally found someone it was the same RUDE lady who drilled him with thousand of questions before she told him where to go. Ugh!

But at the end, the services were amazing ....

 7 years ago (25-02-2018)

Best massage I've ever had! I compare every massage to the one I had here and not one has measured up just yet.

 8 years ago (23-01-2018)

Nothing I thought it would be. They want to charge you $90 for a manicure and the facility is cold like a hospital. No sound barriers and the bathroom is in the middle of the spa facilities and it was just odd. No one was comfortable and you could hear everything. You have to look for a trash can, no music or spa sounds. No one ever comes to check on you or offer you anything. IT WAS COLD! I would never spend a dime here... and prices are way too high! 
Why should we pay $90 and $20 grat for nails... that's ridiculous!!!  We could use a nail salon place for $15. 

 8 years ago (19-03-2017)

LOOOOOVED it! Unfortunately, we got stuck in traffic on the way to the hotel : ( and arrived 10 min late. The staff was so friendly. I did not use their pool/jacuzzi/steam room, but my massage and the facial were OUTSTANDING! Will be back very soon!

 9 years ago (05-05-2016)

One of my favorite spa experiences. Chairs, saunas and steam rooms, and massages are terrific. Come for a relaxing day or spend a few hours with a massage and enjoy the rest of the facilities. 

 11 years ago (27-02-2015)

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