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Walgreens

  1. Arkansas
  2. Russellville Store

Reviews, get directions and contact details for Walgreens

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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-8pm, Sa 9am-6pm, Su 10am-6pm

Address: 3202 W Main St, Russellville, AR 72801, USA
Phone: (479) 880-0181
State: Arkansas
Zip Code: 72801


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Reviews
I've had many problems with this staff. Half of them don't even know what they're doing. Very rude and horrible service. Their staff has showed up more than 30 minutes late to work multiple times when I needed my medicine, didn't even ask for my date or birth, address or anything, just gave me my perscription with giving them my name AFTER she was very rude. Gave my medicine to a different family member AFTER I SPECIFICALLY told them that I was the only one to ever pick up that medicine. But since I put it on autofill, he told me that sometimes they don't see those notes put in the computer because they are at the register. AFTER another employee told me that nobody would ever be able to pick up my medicine unless they specifically asked for THAT medicine, and in this case they didn't. But they gave it to them anyways. My privacy was invaded and the manager did nothing about it. I am very upset and have had too many problems with this staff. It's time they get someone who is actually experienced and knows what they're doing. If I could give them half a star, I would.
9 years ago (05-06-2017)
Absolutely awful experience with the cashier and manager today (9/20) around 10 am. Used my husband's debit card to try to purchase a Visa gift card for his brother's birthday. Two times in the last week I have been at this location and once to the West Main location, with the same card, without my husband, and have had no issues. The magnetic strip on his card has almost worn out and the Walgreens machines won't read his card anymore, so it has to be keyed in. Three times previously there has not been an issue with this. Today, I am told my the manager and the cashier that they aren't allowed to key in a card if the strip won't work, and that employees who do "get in trouble" for it. I have been in retail for almost 10 years at multiple stores and have never heard of such a thing. People's cards wear out, you key it in, it works, no harm no foul, right? Not today. Thanks to the way this was handled I won't ever be back. I was worried that they even thought the card was stolen so I showed them my ID with the same last name as what was on the card, and that in fact it was my husband's card, for his account, to buy a gift for his brother, but they still said if the strip wouldn't read then there was just no way for me to pay. Absolutely ridiculous considering three previous times within a week I had three separate cashiers key in the card with no issues. Walgreens, I won't be back, and maybe you should teach your staff that it's acceptable to key in a debit card when the strip won't read!!!
10 years ago (20-09-2016)
This is my favorite store in town. The employees are very helpful and kind.
10 years ago (10-01-2017)
A great location is a good part of town. Excellent service from staff. Very fast.
10 years ago (21-08-2016)
I'm always in and out quickly. The staff is very friendly.
10 years ago (03-11-2016)
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