Walgreens

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Pharmacy Hours: M-F 9am-9pm, Sa 9am-6pm, Su 10am-6pm

Address: 16750 County Rd 30, Maple Grove, MN 55311, USA

Phone: (763) 416-1863

Website

State: Minnesota

Zip Code: 55311

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Reviews

My son had an asthma attack and this pharmacy did not have the medicines needed and when they did have it they said they were waiting for Doctor to call and approve. 
I went there two days in a row and still no RX

Then I refilled his nebulizer meds and they of course did not have enough medicine on shelf and I needed to come back tomorrow for other portion. 
I asked tech will you have this fillled or do I need to call it in and she said no it will be filled right away. 
I came today and they did NOT fill RX and they do not have enough on shelf. 
I asked her also why my steroid never got filled either and she said that was on backorder. 
I asked her my goodness what's going on here lately and she said two techs are gone and the pharmacy manager left too. 
I am seriously thinking of moving on from this place. 
Enough is enough. 

I really wouldn't even give them one star.

      
      
      
 8 years ago (03-03-2017)

Such friendly and helpful staff.  Cassie really helped me out.  Great clearance pricing.  

 9 years ago (14-09-2016)

Thank you Walgreens for your excellent service. I only had 1 bad experience that was in 2005 as she is no longer there. Since then, I have nothing but high regards for the people working here as well as the service. I would not think about doing business with no other pharmacy.

 9 years ago (05-06-2016)

Lots of complaints but I've never had a problem- prescriptions always ready quickly, never a wait in the drive-thru, just don't go during peak late afternoon/early evening hours as is true with any pharmacy. 

 10 years ago (21-02-2016)

I am SO frustrated with the pharmacy staff at this Walgreens. When all our prescriptions were transferred here after Rainbow Foods closed, we figured we'd give it a try. After more than a year and probably 20-30 times of saying, "We've got to find a better pharmacy," I'm finally going to do it. 

We are a family of 4 with a LOT of prescriptions. I am at the pharmacy every single week, and almost every week there are issues. I completely understand when things are held up because a doctor's approval is needed or something. I'm talking about issues where

* I've been told a refill is ready, but I get there, and it's not
* I have a rx for a drug that's normally OTC but the rx allows me to get a full-month's supply--but the pharmacy tech didn't fill it properly so I have to come back again the next day
* The cashier doesn't know how to unlock her cashier drawer
* Their system shows a rx has been filled, but they can't physically find it, so I have to wait 20 minutes while they refill it
* It's so understaffed that 8 drive-thru customers are served in the time I'm at the pharmacy counter (just me--not me and other customers)
* I check the refill status online and it says it's ready for pickup, but I arrive at the pharmacy and it is NOT ready for pickup

Anyway, today, after another terrible experience at the pharmacy, I'm finally having all my prescriptions transferred to Target. I've never had such consistently poor service from any company in my life. The only reason we've kept coming is that it's such a pain to move all our rxs elsewhere. But that's what we'll be doing now.

 10 years ago (24-09-2015)

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