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Reviews, get directions and contact details for Wells Fargo Bank

Wells Fargo Bank
Address: 500 N Circle Dr, Colorado Springs, CO 80909, USA
Phone: (719) 577-5237
State: Colorado
City: Colorado Springs
Zip Code: 80909


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
Came in under misinformation to get a refund balance on a closed credit card cashed out. The bank rep, Jonathan D, informed me they were unable to do that. Instead of stopping there, he got card services on the phone to talk to someone for me. After talking to someone he told me to ask for a supervisor as I still wasn't getting good answers. All the while, other bank customers were waiting to be seen but he took the time to find the correct answers for me even though I have no other accounts there. This experience would definitely influence my choice in using a commercial bank in the future.
7 years ago (22-02-2018)
Worst branch in the city. I have had them refuse to deposit cash. Try and put holds on cashiers checks. They are constantly changing out there people so even though I have lived right across the street for about 7 years now I have not been able to develop a relationship with any of the bankers like I have at other branches or banks where I can receive much better service. Over the years I have had 20+ people that have worked for me open accounts there and they have managed to lose everyone of those peoples business. One thing they like to do there is waste non account holders time by refusing to cash checks I have wrote to them until they wait to speak to a banker which has taken hours. This in turn wastes my time as I need those people at job sites instead of being harassed weekly about the same thing. I have also closed out all my personal accounts with them and will be closing my business account with them shortly as well.
8 years ago (21-11-2017)
I have no interest in things like this but i LOVE my bank. The customers are so lovely, and the environment makes me feel comfortable. To my right, i see well informed bank tellers engaging with the valued customer, and to my left is one of the employees catching up with an old customer; about her grandson. It looked like a commercial, yet everyone was real :)
8 years ago (28-07-2017)
I have been a returning Customer since 1995. I lived in Mexico 1996-98 & Used my Wells Fargo Card in all 11 states I traveled. Never had a problem. Monday (6-26-17) My 16 year old son and I opened a Teen Checking Account with JD (Jersey) and had a Great experience. The "Greeters" in the lobby were 'friendly', professional and prompt. The next day, I used the "Free" Notary Services.
8 years ago (01-07-2017)
I closed my accounts and the person who assisted me had me withdraw all of my money. No one told me I had a pending payment (didn't show up on my statement when I checked before I went to close my account) they let the payment go through AFTER I had closed the account. Since I had taken all of my money out it put me in the red. I now owe almost $50 because of their mistake! I tried calling they told me to go to the branch where I closed the account. When I got there and explained the situation they blamed me said I should of cancelled the payment. The account was closed it shouldn't have gone through in the first place! They said I'd still have to pay all of it! Such BS! I was a loyal customer for years and now they try to scam me like this. Shame on you Wells Fargo!!
8 years ago (22-07-2017)
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