Wells Fargo Bank

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Address: 601 W University Dr, Denton, TX 76201, USA

Phone: (940) 387-9264

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State: Texas

Zip Code: 76201

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Reviews

I've had an account here for a couple years. Came in to change some bills I had for rolled change. They told me "they don't make change." Had to get the bank manager involved. She said no because "corporate charges us a fee for making change." So I asked to close out my account and cash it all in nickels. She then obliged me in my original request. 

Fast-forward two months later, I come back to exchange rolled change for bills. I expected the same routine. Surprisingly- it works fine the other way around? The teller didn't know what "corporate fee for making change" I was talking about when I mentioned it. 

Something isn't adding up here.. 

 8 years ago (06-06-2017)

I do not like Wells Fargo. They let someone I knew that was not on my son's account get  money out all because staff knew the man. Beware if you use them

 8 years ago (20-08-2017)

Worst customer service ever! The bankers were extremely rude and blame the customer for not knowing how to do THEIR job. I'd rather go to a different bank, than deal with such ridiculous service.

 8 years ago (09-01-2017)

Overall good customer service and easy to understand fees. Looks like most of these bad reviews are from people who signed a contract they didn't read. All you have to do is ask them to explain it to you and they get very detailed with each process. Great bank for a business or business man

 9 years ago (27-05-2016)

Great customers service. Not crowded. I go there whenever I want to get things done quick . 5 stars 👍🏼👍🏼👍🏼👍🏼👍🏼

 9 years ago (02-09-2016)

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