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Reviews, get directions and contact details for Wendy's

Address: 961 Chimney Hill Pkwy, Virginia Beach, VA 23452, USA
Phone: (757) 498-4804
State: Virginia
Zip Code: 23452


Opening Hours

Monday: 9:00 AM – 2:00 AM
Tuesday: 9:00 AM – 2:00 AM
Wednesday: 9:00 AM – 2:00 AM
Thursday: 9:00 AM – 2:00 AM
Friday: 9:00 AM – 3:00 AM
Saturday: 9:00 AM – 3:00 AM
Sunday: 9:00 AM – 2:00 AM

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Reviews
I usually come to this Wendy’s midday or so and the wait is not usually long however I went there tonight and the wait time was extremely slow. I waited an etimated 30 minuets for my food. Even went through the drive through first but they were taking so long I went inside. Order was correct and everything was good. Just the wait time was extremely long.
8 years ago (17-12-2017)
This place needs a complete staffing Overhaul. 3 cars in line and over a 17 minute wait. I got home and my order was completely wrong, drove back, and waited for over 25 minutes with 4 vehicles in the drive through, after receiving attitude from the girl in the drive through I was just ready to leave, come home, and eat. BIG MISTAKE !!! Sat down with my family to eat again, and once again....THE ORDER WAS COMPLETELY WRONG. I could see all the staff inside just talking to each other, having casual conversations with one another, with not a care in the world, I didn't say anything because I didn't want anyone to spit in my food, but I will NOT return to this particular Wendy's. I just wanted a quick, decent meal after a long day of working but it was too much to ask for from this particular establishment. I'm recommending to all of my family, and friends to not visit this particular Wendy's. Wendy's Restaurant #00001018 961 Chimney Hill
8 years ago (26-08-2017)
I’d give a 0 if i could. Not only does it take a ridiculous amount of time to order food even with only 2 cars in a drive thru, staff is rude. I went thru the drive thru on a Sunday afternoon after work and this clearly unhappy to have a job woman was rude to me and complaining to her coworkers loudly how inconsiderate it was for people to order food on a Sunday and how these people are going to Hell. Hello I can hear you talking bout me? When I asked for my receipt and her name to complain about her she shut the drive thru door like she ddnt hear me. When i went in to speak to a manger there “wasnt a manager there at the time”. I understand not wanting to work on a Sunday but i work Sundays too and just wanted a quick meal after working. Will not return to THIS location.
8 years ago (14-11-2017)
service was terrible. almost 30 minute wait total in the drive thru for 7:30pm. suprised my good was even warm. plus when i was waiting to pay, the stuff were arguing at each other, then get to the pick up window the chick was doing other things like refilling the toys instead of toys instead if filling orders
8 years ago (28-09-2017)
I stopped by a couple weeks ago on a Saturday night -- between 11:30 and midnight. I was the only car there. When I got to where you order, someone said "We'll be with you shortly." Two or three minutes later, nothing. So I left. ... I decided to give them another try last night (June 25). I got there a little after midnight (after work). Including mine, there were three cars in line. It took 2-3 minutes before the first car even gave its order. After I finally ordered and got my food, I had been there for more than 15 minutes. With only three customers, that's crazy slow. And unacceptable. I ordered a four-piece chicken tender combo. When I got home (just a couple minutes later) and opened the box, there were only three pieces of chicken -- and they were lukewarm and very dry. That's two pretty bad experiences in a row there. It's unlikely I'll be back. I've never had much problem with Wendy's, so that tells me this place is just not run very well and is an exception to a typically pretty decent franchise -- and it needs to get its act together.
8 years ago (26-06-2017)
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