Wendy's

Reviews, get directions and contact details for Wendy's

"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."

Address: 5472 N Harlem Ave , Chicago 60656, IL, US

Phone: (773) 763-6754

State: IL

City: Chicago

Zip Code: 60656

Opening Hours

Monday: 09:00-03:00
Tuesday: 09:00-03:00
Wednesday: 09:00-03:00
Thursday: 09:00-03:00
Friday: 09:00-03:00
Saturday: 09:00-03:00
Sunday: 09:00-03:00

Update Info

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Reviews

Amazing service!! The morning crew and manager were able to help me when I placed an order to the wrong location closer to home accidentally and were able to provide me with the food I ordered while troubleshooting the error. The manager was extremely kind and the crew were also very helpful . I am very grateful to have experience this and will continue to enjoy coming here for morning coffee. Thank you so much for the great service it definitely made my Friday morning!

I ordered the new grilled chicken wrap. It was cold and poorly put together.  I also ordered a baked potato. It was Luke warm. I was given no straw for my lemonade nor any napkins in the bag. This was a drive thru order. Terrible!! A waste of $14.Food: 1/5

While back I gave up on this place the food was terrible.  I decided to give it a try again due to a busy day. Have too say a little  better than the last time. I don't know what happened to Wendy's when they 1st opened ,they were the to place for a good almost home cooked burger. It would be nice to see that come back. But I think it's all about getting the food out and get the money. Too bad!!

Well, I gave the food 5 stars but keep in mind it is Wendy's drive-thru food. Everything was hot and seemed fresh. That being said I am writing this review because of the enthusiastic, energetic, and friendly young man working the drive thru window this evening. I wish I asked his name. He seemed genuinely happy to be there. Well done young man.

I truly appreciate Romel from the bottom of my heart for being such a goodhearted worker and solid employee. He’s always treated me with nothing short of respect and always makes sure my experience goes to my liking. When Romel takes my order, I never worry about anything going wrong or being done incorrectly. Everything is great when he’s on it, and my dining/take out experience is always pleasurable. He’s got a good head on his shoulders and I’m always happy to come back around and visit him. Y’all should definitely give him a raise. He’s deserving of it, and earned this Wendy’s location a loyal customer. That customer being myself. Thank you for your great service Romel. I’ll definitely come back around!

I’ve gotten food from this location multiple times and the quality has always been excellent!Food: 5/5

Quick and easy grab!! Great service. Ordered a kids meal and French fries via drive through. Got everything super fast. Kids meal was awesome!! My kid love it!!Food: 5/5

Didn't they used to be better? Maybe it's just me. Maybe it's the location. Normally I stick with a baked potato and chili. I wanted to try the pretzel bun baconator sandwich this time and it was okay. Service was fine, store was clean.Food: 3/5

Ordered new items and received almost nothing not even the chicken in my chicken sandwiches— i got mozzarella patties and bread, mostly melted frosty’s and cold plain fries—not a whisper of garlic anything. Worst GH experience ordering Wendy’s off the heels of another bad experience at a different location. I have learned my lesson  None of that receipt was ordered that way— checked to make sure i didn’t mis order through GH and not the case  Took up issues with Grubhub who put forth a resolution. Reached out as i believe they are experiencing integration issues directly to the restaurant; I thought i could bring this to their attention and help i have some experience with 3rd party integration But no one will speak they answer the phone and then silence….  My cost spent range reflects pricing through GH*

I come here often mainly because it's the closest wendy's to me and for my kiddos, the service is consistently inconsistent. For my one pleasant experience, I have  about 4 terrible ones. Most often, the order is wrong, followed by app- related issues. Eating inside, over walked into employees sitting on the front counter and greet me with a "hey, you good?". Unimpressive. It's consistently a bad experience, with underwhelming service. Unfortunate for me that this is the wendy's that is near me. Blessings.

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