West Hartford Auto Center

Reviews, get directions and contact details for West Hartford Auto Center

Address: 932 New Britain Ave, West Hartford, CT 06110, USA

Phone: (860) 953-1447

State: Connecticut

Zip Code: 06110

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Reviews

This is not a body shop. It's an impound lot. Despite cleverly disguising their true intent with a misleading title, make no mistake: They wish not to fix cars. That is not their passion. The owner simply wants to illegally ruin as many people's days as possible, while having all the likability of an executioner that moonlights as a serial rapist.

With written permission from a tenant of the building posted on the windshield OUR NUMBERS ON THAT SAME NOTE, 3 of our cars were towed away while we we're still awake.

This is not a place for mechanics to fix cars, it is a place for thieves to steal them, then extort you for money to get your car back.

Conveniently displayed behind the front desk is a sign explaining that legally you can choose whoever you want to work on your vehicle (because suddenly this soulless monster gives a damn about legality). And that is the one good suggestion this gaggle of hacks that calls themselves a body shop has ever made.

Take your vehicle somewhere else. There are plenty of good, Honest mechanics out there, and you don't have to willfully give your business to establishments with no human decency, or any sense of a moral compass other "I make money off ignoring laws".

 8 years ago (15-01-2017)

Horrible buisness . I am a former employee from West Hartford auto center and know first hand what a joke the place is .customer service is at the bottom of the list of priories.the body shop however is top notch .great bodymen and and paint work done there though prices are insanely high.they have one mechanic on deck who has no buisness near a car. the Secretary Maggy is very nice and helpful .the owner himself on the other hand is a loser.he lives in a back room of the shop dumping coke up his nose 24/7 he puts on a good front but the guy is a bum.. . don't know how they keep the doors open at that circus of a buisness.if u want to lose all your money and still have the same issues with your car then by all means it's the best place to take your car .but  ID rather have some back yard mechanic with one arm fix my car before I take my car there .

 8 years ago (07-05-2017)

Best value and service. As a multi family property owner, I use John for towing services. I have also used John for auto-body work on my car and general repairs. His prices are always cheaper but the quality is never sacrificed.

 8 years ago (08-02-2017)

Horrible customer service, Mechanics, and the prices are extremely high for half done work. I would never come here again. Don't waste your time.

 9 years ago (31-08-2016)

John really worked with me. He was very honest and compassionate. His staff was amazing! This was my first car accident and they didn't try to jip me. My car looks absolutely beautiful. Better than I expected! And best of all he saved me money!!! I would definitely recommend this place. 

 10 years ago (20-11-2015)

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