West Valley Post Acute

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About

Serving the community for over 40 years, our friendly team provides around-the-clock nursing care, physical therapy, occupational therapy and more!

Address: 7057 Shoup Ave, Canoga Park, CA 91307, USA

Phone: (818) 348-8422

Website

[email protected]

State: California

Zip Code: 91307

Update Info

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Reviews

Possible scam.  Here is how it works.  The patients first trip they treat you well.  They withhold doctor records from the patient and family.
     The facility withheld my mother-in-law's records which is fraud. They made claim the doc was on vacation, the "fill in" Doctor for 3 weeks told my wife he was not caring for anyone by the name of my mother-in-law's name. Okay then who was her doctor for three weeks?
     This witholding of records gave the facilities their own permission to dehydrate the patient without the patient's consent.
     After we get there the head nurse used a very sneaky question, " do you see anything different in her" as if there were no emergency before...now watch this because yes there had been an emergency for 3 weeks they were ignoring. For three weeks her heart and breathing were twice the rate of normal.  For 3 weeks she had an enlarged heart. For 3 weeks she had pneumonia. Her roommate in the rehab told me she had had this condition for a while and asked if she was till alive.
     Before they knew we were coming into town they wanted my sister-in-law to sign papers to waive liability and they still had not given us any of the doctor's current diagnosis or records.  The scheme is premeditated.
     After we came into town and started asking question they got scared and sent her to the ER, otherwise she would have died had one more day passed. Her eyes were rolling back in her head. 
     The Nurse at the ER was VERY unhappy with what she was sent by this rehab center. 3 weeks ago the doctor wrote she still had pneumonia and bronchial damage, an enlarged heart, and she had become septic from pneumonia and had been laying there with black feet.
     To mask her symptoms they gave her pain medicine and albuterol breathing treatment to make her appear to have good oxygen level despite that her oxygen was that 92 and her Agony was unbelievable, without the albuterol it would have dropped lower but they were masking her infection and failed to send her to ER to get antibiotics but chose to milk Medicaid 3 additional weeks, now she has been robbed of benefits due to her.
     1.  They at the rehab had NO plans to tell us about her continued pnumonia
     2. Withheld records
     3. Dehydrated her when she was still reasonable and has all her marbles.
     4. Masked her symptoms with cheep drugs
     5. Milked Medicaid
     6. Robbed her of her benefits
     7. Wanted my sister-in-law to release them from liability at a very convenient time for them
     8. Tried to sweep her future passing away under the rug but we got there one day in the nick of time.
     We finally spoke to the doctor Nacim or whatever AFTER my father-in-law made it to the ER.  Dr Nacin made claim my mother-in-law would make a recovery BEFORE giving us any other report of any possible updated damage from being septic, to her heart and to her lungs. He never made the initiative to call us the next morning and he won't we're going to have to chase him.  NOW the same doctor Nacim of the rehab is IRONICALLY the same overseeing doctor of the ER? The same one who prescribe breathing treatments and pain medicine?..we did not choose this doctor.
     Word of advice, do not leave the facility, or hang up till you have met the doctor and have those medical records in your hand even if you have to pay a small fee. Word of advice: Get arbitration or an attorney and understand the meaning of FRAUD, because the entire facility is under the direction of MANAGEMENT, not even the doctors.
     My mother'-in-law has 4 dependents that will be on the street if she passes. These fraudsters wanted a cut of Medicaid as if she has no purpose in society except to pay their salary which we will fight.
     I will be informing insurance not to pay on their bogus claim, and medicaid to restore those benefits back, and an attorney to look into damages. Your loved ones have rights. GET THOSE UPDATED MEDICAL RECORDS SAME DAY NO EXCEPTIONS because the diagnosis and what comes out of their mouth can be two different things.

      
      
      
 9 years ago (12-04-2017)

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