Westbury Veterinary Clinic

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About

Westbury Veterinary Clinic is a full-service veterinary medical hospital, located in Summerville, SC.

Address: 1497 W 5th N St, Summerville, SC 29483, USA

Phone: (843) 873-2761

Website

moc.cvyrubtsew@liam

State: South Carolina

Zip Code: 29483

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Reviews

I'm very greatful for the staff and the doctors. They do their very best and show concern and love and concern and compassionate in what they do. We have been going there for years. Thank you for your kindness and your sympathy when due. Great place. I will continue to go there and I know my pets are in good hands.

 7 years ago (29-12-2017)

Dr Greathouse took my dog off a drug regiment that was working just fine and insisted I use a different drug that wil cost me 4 times as much.  She was completely unreasonable, didn't seem to care and refused to prescribe anything else.  I am appalled at this.  So much for caring about the patients.

 7 years ago (13-12-2017)

I love this place. I have always taken my cats here. I am able to be fit in last minute when i have an emergency, they are always willing to help. The vets are so great with my cat, especially with multiple visits lately with his issues and are always helpful and walk me through optional procedures and what their opinion  would be for taking the best route to not break the bank. Will keep coming back and recommending this place til the cows come home!!! My cat Squirt is also very thankful!

 8 years ago (22-04-2017)

The doctors and staff have always been wonderful to all of our cats. They were so kind when we had to make the most difficult decision that a pet owner ever has to make. The staff was also wonderful in helping me sedate 5 cats for an 8 hour trip during the hurricane evacuation. If you are looking for a supportive and caring veterinarian for your pets, Westbury is a perfect choice.

 9 years ago (06-12-2016)

I have been a repeat customer for many years and have had no complaints about the services I received. After today, I will no longer be a customer. 

I was not pleased with the amount that they charge for their services. I visited today with my elderly dog, as she had not been eating or drinking.  I was shocked when I received the bill because they had performed some services that I did not authorize. I tried to bring this to their attention and discuss the price for this service. When I attempted to negotiate the price, even offering cash, they refused. 

While I admit fault in how I responded to them, I felt that they could have negotiated the price, as I have been there many times and have spent copious amounts of money. In the end, they were unwilling. I feel as though they do not honor repeat customers or even give consideration to customer loyalty. 

These are the reasons I will no longer visit them and will not recommend them to my friends and family. They are too expensive and it seems that they care about how much money they will make and not about the health or well-being of the animals or their owners. 

If the owners wish to speak to me about this issue, they can contact me at the number they have on file.

 8 years ago (14-12-2016)

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