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Reviews, get directions and contact details for Which Wich Superior Sandwiches

Which Wich Superior Sandwiches
Address: 8004 Denton Hwy #150, Watauga, TX 76148, USA
Phone: (817) 479-8527
State: Texas
Zip Code: 76148


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Reviews
Politely asked if I could have my wife's sandwich remade as the amount of pesto put in it was over-powering. The manager then raised his voice and told me rudely that "the sandwich comes that way". Which certainly isn't the case, my wife orders that sandwich all the time and it's never that full of pesto. As a manager that worries more about his margins over retaining customers through good service, he agreed to remake it and yelled at me to go get the bag from our table. As we we're waiting for the new sandwich, the manager was yelling at the employees that anyone in the restaurant could easily hear. If you want sub-par sandwiches and awful service, go here.
8 years ago (14-08-2017)
Sat here 45 minutes and still dont have all of our sandwiches or a shake that we ordered. We are only a party of 4. They have one person working and I don't think he could possibly be any slower.
7 years ago (15-09-2017)
I've always been a fan of the sandwiches. But the people behind the counter have made the difference in making this Which Wich 'my Which Wich'. The crew here is super nice and they were super nice Before they knew me by name lol.
8 years ago (24-06-2017)
The manager has no clue of what good customer service involves. I had never been before so I didn't know that the buffalo chicken was just chicken with a buffalo sauce I thought it was sliced deli meat buffalo spicy chicken. I even spoke to the cashier and asked her to explain the different meats to me and she never said anything about a buffalo sauce being on it so I asked to have a different sandwich because I don't like buffalo sauce on my sandwiches. She got an attitude right off the bat and said I'll have to wait awhile, so I sat and waited. Then once the other customers that were eating left the restaurant the manager yelled at me from across the store saying the employee already told me about the sandwich with such an ugly attitude. He says he'll remake the sandwich since it's my first time there and pushes the other one at me demanding I drop it off to a homeless person on the way home. And then a few seconds later snatches it from me and takes it outside to the store next door. After my sandwich was done he starts getting nasty again saying I'm lucky I got a free sandwich. How is my sandwich free when I paid for it? When a customer does not receive the product they thought they were paying for any responsible company will fix the problem and make sure they leave happy. This was absolutely gross and inappropriate on his part to act this way as a manager of this type of establishment. I'm not sure what level of management he is, but whatever it is someone needs to send him to a customer service seminar because that'd be a huge help to him.
8 years ago (23-02-2017)
Oh man! This was my first visit to Which Wich and wow! The selection is huge! There are so many sandwiches to choose from, but ordering is super easy. The staff here is incredibly polite and eager to help. But most importantly, the sandwiches are excellent. Thank you, Which Wich!
8 years ago (31-10-2016)
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