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Reviews, get directions and contact details for Willis Klein Locks Security

Address: 4041 Westport Rd, Louisville, KY 40207, USA
Phone: (502) 893-0441
State: Kentucky
City: Louisville
Zip Code: 40207


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
I only have experience with their key & lock department. They are the BEST. Always helpful and they are knowledgeable. Always go the extra distance to help me. I have used their mobile service for door lock repair & replacement. I called first thing in the morning and they had a repair technician to my site in Oldham County by 10:30 AM. Couldn't repair my lock, but had choice of 2 new locks on the truck. Highly recommended. They know how to take care of their customers!
7 years ago (03-02-2018)
Amazing experience, people and products. I am a home owner and DIYer. I have no experience in plumbing, fixtures, etc. so I was completely lost. I am very detail oriented and specific to my tastes on my projects. I went in with an idea and based on my description, they were able to find an array of products across many different price points for me to choose from. I was able to find exactly what I had envisioned. I couldn't be happier. They were so sweet and helpful. Very personable. It truly shows they are family owned and they treat you as one of their own.
8 years ago (16-01-2018)
Willis Klein has the best product selection and service. I had many different projects (e.g., door hinges, kitchen knobs and pulls, front and backdoor deadbolts) and each time Willis Klein delivered. Trista is my go-to person: she is communicative, transparent, and most helpful; in fact, Trista was the bright spot in my renovation rollercoaster. Allison is also very helpful and knowledgeable. Overall, my experience at Willis Klein was great and I highly recommend their services and expertise.
7 years ago (03-02-2018)
I was searching for an obsolete door lock & Willis Klein found one way back in the stock room, dusted it off and even gave me a great price. They saved the day!!
7 years ago (22-02-2018)
Rude, condescending, and unhelpful. Absolutely terrible attitudes. Gorgeous products, but you definitely lost a customer due to your salespeople.
8 years ago (19-09-2017)
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