Wingstop

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Address: 209 E Pleasant Run Rd, DeSoto, TX 75115, USA

Phone: (972) 274-2727

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State: Texas

Zip Code: 75115

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Reviews

Every time I go to this location I get these TINY wings (legit the size of a quarter) or just a inedible piece of, I'm not even sure what to call it! 🤷🏾‍♀️ And/or not the counts I ordered. This is literally the FOURTH time they've done this! If you're low on boneless, cool, but offer something else! Hell. This time I'm not even gone waste my gas to go back up there.

 8 years ago (16-06-2017)

On July 9th 2017 I had called in an order and someone else picked up for me. When I received my order it was not what I had ordered the fires where over cooked and I asked for the fries to be cooked soft and the wings were over cooked to where I could not eat them. I called back and spoke to the manager Tasha and she apologized for the order being messed up, she stated for me to come back on the next day to recorrect the order. Tasha shows excellent customer service in making sure customers are happy and the order is done correctly.

 8 years ago (10-07-2017)

As I began to eat my food, I noticed that I received 6 wings, instead of the 8 wings I originally ordered. I decided to disregard the matter being that the restaurant was close to closing, and the simple fact that I was already home & tired.  At around 11:40 PM, halfway through eating my food,  I found a long thick piece of hair in my fries. At this point I was EXTREMELY disgusted, and almost vomited. I proceeded to call the Wing stop back, and a woman who called herself Lisa told me to bring my food back & they would either refund my money. Once I arrived at the store I proceeded to tell them the problem. I calmly stated that I wanted my money back and nothing else. A female named Jackie joked about not knowing what to do about the situation and asked another female. Jackie then thumbed through the food and found the hair, upon finding it, she looks me up and down. (Mind you, I am an African American, Jackie is Caucasian). She tells me this hair is to coarse and black to be anyone of the Co-workers. In front of everyone I become VERY offended. After all, this was a remark referring to my behalf. Then in a matter of minutes the situation escalated. I am very disappointed and unpleased with the behavior at this specific Wingstop. I have been a customer of Wingstop for about 13 years, never have I ever felt discriminated, and stereotyped until now. Jackie gave off a very racist, and discriminatory vibe from the first moment I walked in the store.

 8 years ago (08-06-2017)

This wingstop is horrible, I ordered  the 30 piece got home wings had no seasoning. took wings back  got  nothing but attitude from the manager. there were also other people  in there complaining about their order.  guess have to start driving back to  the one inDesoto

 8 years ago (30-06-2017)

Customer service is horrible, I've gotten food poisoning twice, I should of learned the first time. Last time I went they gave me the wrong order. The food was cold and wasn't even cooked all the way. I ordered late at night so they were closing when I left and couldn't call back. I'll never go here again.

 8 years ago (03-07-2017)

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