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Woodbury Cleaners - City Centre Shoppes

  1. Minnesota
  2. Woodbury Laundry

Reviews, get directions and contact details for Woodbury Cleaners - City Centre Shoppes

Address: 8470 City Centre Dr, Woodbury, MN 55125, USA
Phone: (651) 731-2423
State: Minnesota
Zip Code: 55125


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Reviews
They lost my business. I have been going to them for some time. I recently dropped off 3 suits to be dry cleaned. All 3 of them came back wrinkled - looked terrible. Couldn't use it on a business trip. Had to send them back again. This time they got it right for 2 of them, but one of them was still bad. The quality assurance is just poor. After complaining they offered a token $15 credit for the inconvenience of not being to properly clean/press suits. The problem is that they are not reliable anymore. Not sure what happened, but the lack of customer service and still waiting for my last suit to be properly pressed 3 days later was the straw that broke the camels back.
8 years ago (12-10-2017)
Only place I've found that automatically pretreats collars and sleeves. Simply the best I've found.
8 years ago (15-08-2017)
Terrible. They lost an expensive pair of custom-tailored slacks. Then 8 months later, they lost another pair of custom-tailored slacks. The manager said they would look for them, then never bothered to call me back.
8 years ago (30-06-2017)
Per my experience generally staff has not been very friendly. Many times sounding short and impatient. One of my fall jackets was ruined here, They were impatient, not apologetic, and handled the matter as if they were doing me a favor much to their inconvenience.
8 years ago (31-08-2017)
My experience was the result of a miscommunication. The attendant at the front desk seemed rushed and expressed herself short and without a genuine likability. I said and, due to the simplicity of my statement, I don't know how she botched it, "I want these cleaned and pressed." Three day's later I received cleaned scrubs. They were not pressed. So basically, I paid thirty dollars and waited four days to receive some ultra clean scrubs. When I called to resolve the matter, I was told that I was mistaken... (because asking for cleaned and pressed scrubs is such a complex request, that I must have screwed it up). After discussion, the attendant explained that they would, "redo the service." To that, there are no redoes when your mistake was a result of someones lack of attention to detail. I will say that this same person was pleasant upon pick-up, which was quite the contrast from the previous time. So perhaps she was having a bad day, but that's not my problem; it's hers. I do not recommend this place to anyone who is looking to start a new relationship with a cleaner. There are plenty of other options.
8 years ago (24-02-2017)
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