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Woodbury Cleaners - Eagle Valley Marketplace

  1. Minnesota
  2. Woodbury Laundry

Reviews, get directions and contact details for Woodbury Cleaners - Eagle Valley Marketplace

Address: 2190 Eagle Creek Ln, St Paul, MN 55129, USA
Phone: (651) 436-6919
State: Minnesota
Zip Code: 55129


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Reviews
Was told I would receive an email when my item was ready to be picked up, I did not. Also paid close to double what I've paid in the past to have my winter coat cleaned. Very disappointed.
8 years ago (28-10-2017)
Last summer I had a beautiful outdoor wedding, but between dancing, taking pictures, and walking around visiting with family and friends it really took a toll on my wedding gown. It had been taking up the too much room in our closet for the last 8 months and figured I should probably bring it in to be cleaned. I brought it in last month and the employees were so helpful in helping me decide what needed to be done because I wanted to store it for the future so they suggested I get it boxed. I was told it would take about 4 weeks but received a call letting me know it was back from cleaning a week early. It looked amazing! Just what I was expecting and at a reasonable price too! My husband can finally have his side of the closet back and I know where I will be doing all of my future cleaning. Great job.
12 years ago (28-04-2014)
I took a family heirloom baptism dress here to be cleaned and pressed and when I got it back it had completely different buttons attached to it. No one from the business told me about the buttons or asked me if they could change the buttons. When I went in to ask what happened, the lady at the desk said she needed to contact her supervisor to see what was going on. The supervisor said they weren't sure if the dress even had buttons on when it came in....I showed them a picture clearly showing the original buttons. Nobody knew what happened to the buttons, where the buttons went, and why there were new buttons attached to my family heirloom!! Besides the different buttons, they were poorly sewn on and did not really match the garment. They also said they called me to ask about the buttons - I NEVER received any call from them at all and I showed them the call history on my phone. Needless to say I was livid, and they refused to reimburse me at all! They said I could go buy different buttons, bring them in, and they would sew them on for free. I'm pretty sure something happened to the original buttons and nobody wanted to confess to their screw-up! -------------------------------------------------------------------------------------------------------------------------------- Update: Since this mishap, the management at the cleaners has contacted me. She tried to rectify the situation by offering to reimburse for my troubles and the mistake made on their part. She was very apologetic and sincere about maintaining a satisfactory customer experience. I was given an explanation about what might have happened with my garment and understand that this thing does happen from time to time in dry cleaning. Although it took a little while and an online review to get some answers, they did rectify the situation and work to maintain their high level of customer satisfaction.
11 years ago (03-07-2014)
Amazing! Gave this place a chance after relocating to Woodbury, needed a new dry cleaner and searched around and found great reviews for Woodbury Cleaners and i'm very happy I did. Great service paired with a friendly and helpful staff to top it off. Everything was great. Definitely recommend.
11 years ago (27-08-2014)
Woodbury Cleaners at Eagle Creek is my regular cleaners. They always do a good job, and even managed to get very old mustard stains out of my husband's dress shirt! The employees are always friendly, knowledgeable and professional, and items are ready when promised. I have been a customer for many years, and will continue.
12 years ago (17-04-2014)
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