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Reviews, get directions and contact details for Wright-Patt Credit Union

Address: 8850 Kingsridge Dr, Dayton, OH 45459, USA
Phone: (937) 912-7000
State: Ohio
City: Dayton
Zip Code: 45459


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Been there for years never had a problem. Recommended them to other people and they got accounts also. So far not a problem for them also, I used to deal with garbage banks. This bank right here is great.
7 years ago (11-02-2018)
Applied for a home-related loan here recently. There is no way to do so online, even though we were told to do it online, so we had to give them information over the phone. Literally every single piece of information on the loan was somehow incorrect, though it was made clear during the discussion. Phone number was wrong, employment information was wrong. How is that possible? So then, the appraiser took over a week to schedule the appointment, even though we were told no more than three days, because our phone number was incorrect. The appraisal took a week for us to receive once it was done, and we had to call to get it. There was no follow-up whatsoever by the lending officer handling our case, and she was incredibly hard to get in touch with. Wright-Patt Credit Union showed that they don't care about their customers in the way they handled our loan application. Despite being approved, we will absolutely not be doing any business here in the future. Just an awful, awful experience.
7 years ago (12-03-2018)
I went into wpcu to get an auto loan. After signing in, the wait time stated 0-5 minutes. I waited 40 minutes while only 1 representative was actually doing something in his office. I saw 4 others come out of their office and not even acknowledge that there were now 6 people waiting to be seen. Since i no longer had time to wait, we left and now I’m hesitant to go back. HUGE waste of my time and none of the representatives seemed to even care about the customers waiting.
7 years ago (06-03-2018)
My wife has a car loan through Wright-Patt Credit Union, and I constantly have problems paying on the drive through. A hyphenated last name should not be that big an issue. Additionally, there was an major issue while recently depositing a check into my youngest child's savings account. I had provided my drivers license in addition to my sons name, yet somehow, the employee, managed to put the funds into the wrong savings account. Luckily I noticed the balance was off and after having to explain the issue multiple times, it was finally corrected. Just a very frustrating place to have to deal with, very annoying.
8 years ago (08-10-2017)
I still use Kemba Credit Union. And luckily, I can use this place to make deposits and withdrawals. We stopped by the other day and used the drive through without any problems!
8 years ago (01-11-2017)
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