Yelm Plumbing & Pumps LLC

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Address: 7225 Pacific Ave SE, Lacey, WA 98503, USA

Phone: (360) 458-5829

Website

State: Washington

Zip Code: 98503

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Reviews

In times of trouble these guys were not only professional, knowledgeable, quick and efficient!! They were kind, helpful and fixed our problems easily! They saw we were having multiple disasters...listened to our sad story and discounted their work!! 5 stars well deserved!! Thank you William Hughes and kind asst.

 9 years ago (12-09-2017)

Yelm Plumbing & Pumps (formerly A+ Services).  New business name, but at same location as A+ Services.  Are they any different?  Please beware.  A+ Services had poor reviews on Google.  Below is my review of A+ Services posted on Oct 2014:
Beware, beware, beware...4x over-priced and shoddy work that creates repeat failures.  Find a local plumber instead.  See my detailed story below.

Oct 2010 A+ Services was called to repair water leak between my water meter and home.  It was a fountain in the middle of my yard so I was desperate and called A+ Services since they were close by my home. I was looking for quick service and wasn't as concerned about cost at the time.  When repair was complete I was charged $1100.  Wasn't at all happy about that price tag, but leak was fixed so I moved on, thankful crisis was over.  Fast forward to present, Oct 2014.  I have another water leak between my water meter and home.  Called A+ Services about warranty and they said that only lasts for 1 year.  They scheduled me for 12-6pm appointment slot the following day.  After waiting at home all day for technician to arrive, they finally arrived at 5:30pm and wanted to do the work the next day.  When I asked to them to quote the work, he asked me how much they charged last time...I said $1100. The technician said that sounded about right.  He also mentioned things like "Lacey city water is so corrosive these days with all the additives" as possible reason for repeat leak.  After hearing outrageous price and BS about corrosive city water (that I drink every day), and fact he wasn't even ready to provide a repair, I told him no thanks.  He then proceeded to tell me no one could do it for less and he could waive the call response for me this one time.  Still no thanks.  Called a local Olympia plumber to perform the repairs.  2 hours later, water leak was repaired for roughly $300 parts and labor.  Not only that, but there was serious concerns about A+ Service workmanship on Oct 2010 repair.  The cause of my current leak was brass fitting failure from previous repair.  The entire fitting had cracked down the side.  When Olympia plumber took it apart he pointed out that there was way too much teflon tape applied (6-7x wraps around the pipe), which was too tight on a brass fitting and why it eventually cracked under constant strain.  So not only was previous service nearly 4x more costly, but repair was shoddy.  I don't know if they did it on purpose (create repeat business) or just didn't know what they were doing (I didn't check each persons' license...I assumed all were licensed from A+ Services).  I hope others can learn from my experience and stay the heck away from A+ Services.

 10 years ago (07-01-2017)

I've hired them for 2 jobs now--the kitchen sink drain that neither my son nor I could get right and today the water valve for the toilet.  Both jobs were finished quickly and professionally.  I was also given some advice on the type of sealants to buy in the future as well as what to watch out for at the hardware stores.  I'm not even bothering to call around next time.  These guys are great.

 11 years ago (25-05-2015)

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