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Zales

  1. Veradale
  2. Spokane Jewelry Store

Reviews, get directions and contact details for Zales

Zales

Story

Zales is the Diamond Store. We help people express love in the most extraordinary ways. How do you Let Love Shine?

Address: 14700 E Indiana Ave, Spokane, WA 99216, USA
Phone: (509) 893-0258
State: Washington
City: Spokane
Zip Code: 99216


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews
The people hear are nice and some of the prices are good. There are coupons you can find that will help lower the price. There is a $100 off $300 or more on every receipt, so buy something cheap like a cleaner then do the survey for the coupon.
8 years ago (24-04-2018)
Very helpful. I came in with another Jeweler and asked if they can match it, and they did! they helped me a suggested what would fit and what would not, they even had the same items as online! Thank you for your help
9 years ago (08-12-2017)
Went in to get my girlfriends ring inspected. Ended up waiting a half hour because everyone there kept skipping over me to talk to people who looked like potential buyers. The irony is I'm in the market for a engagement ring. Looks like I will be going across to Kay Jewlers now.
8 years ago (06-04-2018)
Sent my rings in for their 6 month inspection and had them sent out for their yearly rhodium dip. When they came back over 3 weeks later, 2 diamonds were missing!!! I sent them back to have the diamonds replaced which took another few weeks. The manager was condescending and the other staff completely ignored me when I went in. When I went back in to pick them up, I waited ten minutes before anyone acknowledged me, and 2 of the 3 employees working were not with other customers. I told the man that I needed to pick up my rings and he asked if I had a balance due on them. I said no, and he questioned me!!! I paid for them in full 10 years ago!!!!! Then he stopped helping me to help a couple that just came in to look. I waited 5 more minutes before he got my rings out but didn't complete the paperwork so I couldn't leave. He went back to helping them. The rude manager kept ignoring me and sent the other employee to help. She took the paperwork I still had, and walked away. Then another couple walked in so she helped them. Do these people only care about sales?!!?! It was a while before the original guy helping me came back with my paperwork, then had to track down the paperwork the other girl took from me... after everything, I was in there over half an hour to be treated like crap and pick up a ring that they lost diamonds from. I will never purchase from them again. Horrible horrible customer service! I wish we could rate 0 stars!!!
10 years ago (08-10-2016)
I've never had a GOOD experience at this location so I should have waited to have my ring inspected until I could make it to north town. The staff is unhelpful, pushy, and condescending. I'll have my ring cleaned exclusively at other locations from now on.
9 years ago (18-10-2017)
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