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Reviews, get directions and contact details for 100 Fountain Spa

About

The Pillar and Post is a landmark hotel in the heart of Niagara on the Lake. It combines modern amenities within a historic setting.

Story

Pillar and Post's original structure was built in the late 1890s as a canning factory, and since has been lovingly transformed into a fine Niagara on the Lake hotel. You can still see its original purpose in the clean lines of the brick walls and in the impressive post-and-beam construction.

The hotel has a relaxed elegance with sunshine streaming in through skylights, beautiful terra cotta tile floors, indoor and outdoor pools, and an exotic hot springs pool at 100 Fountain Spa, #1 spa in Canada (Spas of America 2011).

With our prime location in Niagara-on-the-Lake wine country, attentive service and commitment to the comfort of our guests, Pillar and Post is an ideal location for a romantic spa getaway, business meeting or a family vacation.

Address: 48 John St W, Niagara-on-the-Lake, ON L0S 1J0, Canada
Phone: (905) 468-2123
moc.letoh-egatniv@snoitavreser
State: Ontario
Zip Code: L0S 1J0


Opening Hours

Monday: 7:00 AM – 10:30 PM
Tuesday: 7:00 AM – 10:30 PM
Wednesday: 7:00 AM – 10:30 PM
Thursday: 7:00 AM – 10:30 PM
Friday: 7:00 AM – 10:30 PM
Saturday: 7:00 AM – 10:30 PM
Sunday: 7:00 AM – 10:30 PM

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Reviews
My husband and I visited the 100 Fountain Spa at the Pillar and Post hotel for the first time today. I’ve been to numerous spas in many countries and if this is the best spa that Niagara-on-the-Lake has to offer, then that’s a shame. If this place was your first spa experience, you might like it. But if you’ve ever been to a real spa, you’ll know right away this isn’t a great place worth revisiting. The check in process was fine, but as soon as we went down the stairs we could see that the spa was very busy. The ladies change room is extremely small, (which they do mention on their website). The worst part is that there was only one bench for anyone to put their items on. When I arrived to get changed there were about eight other ladies in there who were finishing up and had their stuff everywhere, leaving me with nowhere besides my locker to put anything while I changed. The robe I was provided was missing one of the side loops (it was ripped off) so my sash was constantly on the floor getting wet especially when I had it hung up on the hooks at the hot springs (pooling water on the floor). There was also a very large stain on the arm. Speaking of hot springs, their “hot springs” is just a large hot tub surrounded by greenery. It is in no way a hot springs. Also, the water feature wasn’t on the first time we went into the hot springs, but the second time we went in about 1.5 hour later it was on, but wasn’t very useful. The dry sauna, while nice and large, had a used band aid on the floor. It was there the first time we used the sauna as well as the second time. Which tells me staff don’t pop their heads in during the day to make sure the area is clean. Another issue is that the dry sauna and indoor pool/hot tub were upstairs. So you had to walk upstairs battling traffic both ways to go from those areas to the lounge or treatment rooms. The indoor pool and hot tub were fine, standard pool and hot tub. The steam rooms were located in the change rooms.There were no hooks outside of the steam room for your robe, but luckily the showers were right beside the steam room so everyone used those hooks. Not so good if someone needed the shower though since all the hooks were used by the people using the steam room. The women’s steam room door had instructions on how to push the button and that the room could take about 10 minutes to steam up. In the men’s change room however, no such sign was provided and my husband mentioned to me that the steam room smelled like a hockey dressing room. The relaxation room was lacking the quiet aura of a relaxation room. We stopped by there on three occasions and only were able to find seats once. Plus the fresh fruit that was provided was only apples that had seen better days. My reflexology was the best part of the experience. My husband had a massage, and mentioned it was in no way a great massage - especially when you’re paying for an RMT. The spa does provide shampoo, conditioner and body wash in the showers as well as q-tips, hair dryer and little bags for your swimsuit. But no deodorant or hair product. Overall, while some portions of the spa were nice, it isn’t worth the money, especially when the spa is that over-crowded and noisy. The atmosphere isn’t conducive to relaxation.
8 years ago (11-11-2017)
Husband and I absolutely loved our stay! Incredible massages. Loved our room and fantastic service!
8 years ago (26-09-2017)
Pillar & post is a great spot for couples or family. Spa is nice, as are the pools and hot tubs. Not sure the quality of the rooms or food as we only spent a couple hours here.
8 years ago (24-08-2017)
Had a wonderful time here last week with my sister, the service was good, we felt so relaxed.. Worth the price..
8 years ago (31-07-2017)
The spa was able to accommodate a same day appointment. My pedicure was fabulous. The Esthetician took her time. The treatment was very relaxing and well worth the price. Arrive early to enjoy the spa amenities and fresh fruit.
8 years ago (17-04-2017)
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