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Reviews, get directions and contact details for 24 Hour Fitness

About

Welcome to the fan page for our 24 Hour Fitness Charleston club. We love to hear from our valued members so feel free to send us a message or post on the wall.

Story

Welcome to our Charleston club in Las Vegas, NV. At our health and fitness center, we believe in changing lives through fitness. Our state-of-the-art facility has just about every feature you could wish for in a gym membership. Our club offers a wide range of group exercise classes, personal training and a wealth of other benefits and features. Whether you plan to lose weight, tone-up, or train for a big event, our club offers a wide variety of gym memberships which you can buy online or in-club.
Join our Charleston club on-line or download your free day pass from the 'Get a Free Pass' tab. Still not sure? Stop by and visit our club or call us at 1.888.243.5002.
24 Hour Fitness Mission:
Throughout our 27 year history, we've held fast to our mission of helping people change their lives through fitness. We recognize that every person has their own set of goals and their own unique perspective of what a fitness center means to them. Some members want to shed a few extra pounds and some members simply want to get healthier. 24 Hour Fitness makes clubs affordable and accessible to people of all abilities and fitness levels because we believe there is an athlete in all of us.

Address: 4480 E Charleston Blvd, Las Vegas, NV 89104, USA
Phone: (702) 459-4241
State: Nevada
Zip Code: 89104


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
24 fitness is OK and normally I would give this a 3 to 4 star rating but I give it a five star rating for two reasons. Reason one is Vanessa, the manager. She was very thorough, and didn’t rush me through the enrollment process. She was very genuine and caring. It wasn’t about money. The second reason would be the trainer that she set me up with, Bryan. It wasn’t about money with him. It was about my health and well-being. So many germs make me feel like these people are used car salesman and I hate it so I really love this. The gym is in pretty good shape for being as old as it is and the staff was very attentive. While there are gyms closer to my house, this gym is worth driving to. Check out their closeout section for some good deals on supplements of all kinds.
8 years ago (22-01-2018)
Decent gym. Dumbbells are never put away, and machines seem to be broken for long periods of time. I wouldn't necessarily say is worth the price, except it's close and I get a good workout in despite. Staff is great, Maya is awesome in the mornings very friendly. Amenities are pretty cool, though I've yet to use them: sauna, steam room, and pool.
8 years ago (09-07-2017)
Good gym. Went here for a year until we move. People talking about "hidden fees" are blaming others for them not paying attention to what they are freaking signing up for. Never had a problem with cleanliness. It can get a little busy at times, but I've definitely been to gyms that are way more packed. Equipment is good; they have modern machines that multiple other 24hour locations in the valley still do not have.
8 years ago (08-08-2017)
FILTHY HOT TUB AND POOL AREA Tuesday November 28, 2017, having just left a physical therapy appointment for an injured shoulder, I adhered to the advice of my therapist and stopped by the 24-Hour Fitness facility located at 4480 E. Charleston, Las Vegas, Nevada. I live three miles from there. I asked for a walk through and a man gave me a tour. I explained that I am 63-years old and in a bit over a month on January 01, 2018, I will be on Silver Sneakers and can attend the spa at no cost to me. But, due to my shoulder injury I really need the pool and spa, now. I was shown the pool and hot-tub but through the glass window located in the exercise machine area. It did not occur to me to insist that I go inside the area. From a distance it looked sparse but usable. So I paid for two-months. On Thursday November 30th I went in for the first time to use the facility. The pool was cool and the water so low that it was hard for me at 5 foot 6 inches, to work my shoulder. I had to crouch down. Finally I decided it may be easier to do figure eights and the other exercises I was attempting to do in the hot tub. The temperature was very nice and I settled in, but the water was not up as high as it should be. If I sat on a seat or step, my arm was out of the water. That was frustrating but while I sat there I was shocked by the amount of yellowed scum foam on the water. I know soap from swimsuits can cause some of that, but not to this degree. Also the tile grout was black with scum and mold. The water flow hole looked like a place a troll may reside. Gross. I got out. I told the desk person that it was too nasty to use and she assured me she’d get someone to clean it ASAP. I returned two-days later, on Saturday Dec 02, and found the pool cool and dingy. The hot tub was just as bad as before. Also a large man in the pool – his walker blocking the steps – was sitting on the steps in what looked like a black plastic bag? I decided to try the sauna which was pretty full. Then the big man in the bag came into the sauna and he and a woman were talking super-loud. I could not relax and the man was sweating profusely. When he took a rag and sopped up his sweat and then rung it out onto the floor, splattering it all over. I got out. On my way out I noticed how nasty the concrete floor was too. There’s rust everywhere and the showers, plastic chairs and bathrooms are poorly cleaned. Clearly there has been long term deferred maintenance. I went to the desk and said I wanted my money back and was told that I had 3-business days to ask for a refund. I am sure that’s in the small print but it was not mentioned when I paid my money. It was less than 3-days since I visited on Thursday and first complained, but 4-business days since I paid on Tuesday, before I saw the facility close up. I made this point and the young man I talked to told me to come back on Monday and talk to the manager Martha. I did and she was not there. The lady I talked to Monday could not help me and told me that Martha would be there at 10:00 am the next morning, but to call first to be sure. Tuesday morning I called at 10:00 am. Martha was in a meeting in Henderson and would be all day. I told the lady on the phone what was going on and all she said was, “Well it is past three days.” I said, “I am really getting angry about this, I paid for something I did not get, because the place is too nasty to use.” She said, “Alrighty then!” I hung up. I filed a dispute with my bank regarding the money I paid for nothing but aggravation and I am sending this letter to the 24-Hour Fitness Headquarters, the Clark County Health Dept., and I will post it on all 24-hour fitness sites in Las Vegas. Whatever happened to business integrity and the rights of a customer? Not to mention that the spa seems to make a lot of their money on seniors and Silver Sneakers and seniors cannot afford to get infections or get sick from the unsanitary conditions at that facility. Toni K. Pacini
8 years ago (07-12-2017)
I love this place the people actually workout here and motivate me as well..
8 years ago (22-01-2018)
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