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Aaron's - Lease to Own Retailer of Furniture, Electronics and Appliances

Address: 390 Rhode Island Ave Ste 7, Fall River, MA 02721, USA
Phone: (508) 324-0696
State: Massachusetts
Zip Code: 02721


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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Reviews
The worst customer service ever. They have some rude employees who needs to take classes on customer service skills. Please stay away from this place
7 years ago (07-12-2017)
Unbelievable rude and horrable service delivery guys are good but emoyees in the store are rude and upselling . Zero customer service and when confronted about service they wanted to come fight me
7 years ago (05-09-2017)
I started out having a positive experience. Everything was great and they were very helpful. They delivered the furniture on time. However, when the piece of furniture came and it was stracted up and torn. I went into the store and they apologized and ordered me another. When the delivery guys came back, they said it had been a floor model and the store employees should have advised me of this when I ordered it. The next piece arrived fine, and everything was great. I now have to send it back because we have a permanent replacement and don't need the piece anymore. They were supposed to be here between 10 and 2 today. They hadn't arrived by 2 so I contacted them. They told me it was due to be picked up tonight. I told them that was incorrect and that I was advised by the manager it would be between 10 and 2. I was told that they had 2 people out yesterday so they had to catch up today. I did not receive any phone call altering me that they would be late. I have had to contact them 4 times today, even though the manger told me he'd call me with an update. I told them I had to leave the house by 5:00 today because I had plans. It is 6:30 and I have since had to cancel my plans because they're still not here and the manager did not call me with an update.. I currently have 2 loveseats in my tiny apartment and no room to move because the furniture is in the middle of the floor. I just spoke to the manger again and he said his guys are still out and I am one of the people they are coming to, but hecan't give me an ETA. It is bad business to give someone a 4 hour window, miss that window, and not even call to alert you that they will be 5 hours late.
8 years ago (02-11-2016)
SERIVCE SUCK BAD
8 years ago (24-12-2016)
Second-best Aaron's ever!!!
9 years ago (08-04-2016)
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