Aaron's

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Aaron's - Lease to Own Retailer of Furniture, Electronics and Appliances

Address: 422 SE 10th Ave, Hillsboro, OR 97123, USA

Phone: (503) 640-9991

Website

State: Oregon

Zip Code: 97123

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Went the other day to get a bedroom set, a nice spanish speaking girl helped me and I was reconsidering getting de bedroom and a TV, she helped me alot. My first language is Spanish and when she went to get the manager whom I belive his name is Jerry he started to speak to me like I was dumb or something. I feel very uncomfortable with his attitude. Im not the only one who has been treated like this my mom, my brother and others have been treated this way. People warned me about staying away from this store and now I now why.

 7 years ago (06-12-2017)

I have purchased from Aarons before, but this Hillsboro store, I cannot begin to express the disappointment I have experienced here. They work very hard to sell, but when it comes to customer service, they are the worse. I recently moved and asked that they take some furniture back since it didn't fit in the new place. After having an argument with  "(Robert) the manager" and got nowhere regarding the merchandise. I expressed I was going to reach out to corporate and asked him for the number... he gave me the wrong number!!!! I finally googled and  called and spoke with someone at corporate then got a call back from the "real store manager"(Jerry) He said returning the furniture was no problem and he would have someone schedule another pick up date, The scheduler calls and we agree that friday...Mind you I have had the furniture sitting in my living room for over 1 week... I stayed home All day Friday and they never arrived or called so I called on Saturday and (ANOTHER store manager) says it's scheduled for Monday!!! I was never told Monday!!!! And he says now- well I am the only one in the store and I cannot close it to go pick up the furniture, come drop it off if you can't wait till Monday😳.(but when I called Jackie said she had someone to pick it up today) 🤦🏻‍♂️ 

I have never had a late payment with  them and I'm treated like this I can't imagine the ones that are a bit behind

1- everyone there is the store "manager" (liers)
2- they do not communicate with themselves or the client (poor communication skills)
3- they do as they please and Don't care what you say or think as a client (poor customer service skills) 
They all need to go to CS training
4- Overpriced!!!!!!!
 
 I'm sure there's plenty of others stores who will appreciate my business in Hillsboro since I always make my payments on time and will have no issues when it comes to pay and if I have any issues with the merchandise they will be happy to help me!!!

 7 years ago (15-07-2017)

When I called to have the Tv returned, I was told because I called on the due date I would have to pay another month.  These people push the limits of what is legal. I was even told that if I wanted to pay off the Tv, I would have to pay the full amount of the contracts interest and remaining monthly payments.  This is highly illegal.

 9 years ago (01-06-2016)

These people will say anything to sell you what they have at unreasonable prices :(

 8 years ago (18-08-2016)

Absolutely no customer service! Bought a broken washer and took 3 weeks to get it fix and redelivered.. 

 12 years ago (18-10-2013)

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