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Reviews, get directions and contact details for ABRA Auto Body & Glass

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ABRA is America's Most Recommended! With multiple shops across the nation, ABRA is positioned to repair your vehicle quickly and conveniently, backing it up with a lifetime warranty on the work we do. ABRA has become the premier auto body and glass company in America by repairing damaged vehicles right the first time...on time!

Address: 15317 Meridian E, Puyallup, WA 98374, USA
Phone: (253) 604-4157
State: Washington
Zip Code: 98374


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Reviews
My family and I just had the worst experience with this company. My sister's car was hit by some distracted driver while her car was parked on the street. Little did we know this day would turn our entire lives upside down. The car ended up being totaled but we decided to buy it back and register it under a salvaged title. Anyway when you drop a car off at a shop you expect to pick it up at that shop right? Pretty darn reasonable request. With ABRA? No, that is not at all a reasonable request. They towed the car to another location to have it worked on but since the car was declared totaled decided they didn't need to tow it back. They failed to inform us of this and now we have to go out of the way to pick it up at another location. After we've already wasted half an hour to drive there and pick it up. ABRA also lets the insurance company dictate how they run their business. Most of the damage to the car was to the left taillight. Since they've already quoted for the left taillight we asked them to move forward and just fix the taillight. They refused and even recommended other shops since it was a soo called "conflict of interest" between them and the insurance company. Even though this repair would've been entirely seperate from that. They've made an already unpleasant experience even more frustrating than you can possibly imagine! When you would think they would try and make things just a tiny bit easier. Not in the land of ABRA... do not use them, even if your insurance company recommends them. Go elsewhere! I repeat, GO ELSEWHERE!
8 years ago (27-07-2017)
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