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Reviews, get directions and contact details for ACCESS Specialty Animal Hospital

ACCESS Specialty Animal Hospital
Address: 20051 Ventura Blvd, Woodland Hills, CA 91364, USA
Phone: (818) 887-2262
State: California
City: Los Angeles
Zip Code: 91364


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
This place was so amazing. I took my dog Saki in late last night because of an ingrown nail. I was worried about her and felt like a horrible dog mom for not having noticed her nail before it got so out of hand. The check in process was quick, simple, and everyone was so nice. A vet came and collected my Saki puff immediately, when they took her back and put her in a kennel to wait to be seen she got too scared so they brought her back to wait with us in the waiting room. We waited for about an hour and a half before she was called back to be seen but I never have a problem with waiting. I’d much rather wait a while knowing that they’re showing the care and attention every dog needs including mine than them doing a half ass job and not caring. I couldn’t have been more happy with the service they provided last night. They were kind, helpful, walked me through all the after care, was EXTREMELY well priced (everything cost $195 without insurance) and did not make me feel guilty for her nail at all. Update: I had to take her in the next day because she had chewed off the bandage. This place is seriously amazing! NO RE-EXAMINATION FEE!! All i had to pay for was the cone to keep her from licking and then a new anti-inflammatory as the swelling still hadn't gone down. Total was $28 to bring her back. This place is so amazing!
7 years ago (29-03-2018)
I brought my elderly cat in in the middle of the night. Unfortunately, the prognosis was not good. But the doctor, the front desk staff, and the nurses were extremely kind, knowledgeable, and honest in their medical assessment. The doctor answered my questions kindly and with great compassion for me and for my sweet little cat. They could have gouged me with costs, and I know they used equipment I was not charged for. Furthermore, as I was there, I could hear when the staff would announce that there was a triage situation. Having, once many years ago, had a pet in a triage situation at an emergency vet where we had to wait our turn, I appreciated their level of responsiveness to animals. It was a difficult night for me, but I left knowing I got the right diagnosis and confident that we made the right decisions. Thank you to everyone at Access.
7 years ago (28-03-2018)
This place is owned by Vet's and that makes a difference. They are compassionate, professional, warm, and REAL! I was very impressed with how personable and patient the whole staff is from front office to Doctor's - they want you and your pet to be comfortable and informed. They are a specialty 24 hour hospital - I have my local vet who's wonderful, but this place was truly awesome when our dog came down with something beyond my regular vet's ability. Their prices are comparable to other vet's and we walked in as an emergency patient. I thought the prices would be through the roof because of the emergency care, but it wasn't as expensive as I thought it was going to be. (Mind you ,all vet care is expensive - but our bill was in the realm of what all vet's charge)
8 years ago (17-12-2017)
Very good at what they do, when it comes to putting the most money in their pocket for unnecessary procedures. Their overhead, with staff, is probably enormous, granted, but know that you will be covering those costs plus profit one way or another, needed or not. Note that the vets are the ones that give you the price breakdown. FYI: That's tactical.
7 years ago (03-04-2018)
Best animal hospital I have ever been too. Very professional, very polite, and the doctors will seat down with you to discuss their opinion for as long as you need them to. Very patient
7 years ago (09-02-2018)
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