Ace Auto & Plate Glass

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Address: 1440 VFW Pkwy, West Roxbury, MA 02132, USA

Phone: (617) 323-6554

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State: Massachusetts

Zip Code: 02132

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Reviews

Ace has cut glass to cover at least seven pieces of our antique furniture, and has completed window replacements for several of our neighboring buildings.  Both the measurement/intake team and the delivery/install crew have been consistently efficient, professional, friendly, thorough, and precise.  Look no further for a good glass service!

 10 years ago (01-07-2015)

I operate R & D Automotive in Norfolk, and there is no other glass company I would have come here to put a windshield in any of my customers cars or my own vehicles. They have always been promp and courteous. I have never had a customer come back to me with any complaints or problems with the windshields or installations. I am also at this time in the process of having Ace Glass install the plate glass here at my garage. I would encourage anyone interested in doing shower doors, plate glass installations, or auto glass to call Ace Glass!!!!!!!

 13 years ago (14-07-2012)

Totally awful. I called this place to replace my windshield on recommendation of my dealership. The first time they replaced the glass, it was done incorrectly and made a loud squeaking sound so it had to be replaced again. In order to do that I had to drive to Ace's garage twice, once to have them verify that it was broken, and then again after they ordered it to get it replaced. Today, which is Saturday a week and a half later, the rearview mirror fell off because they had not reattached it properly. I need to use my car this weekend for work, and called to have it reattached. However they refused to come out to fix it saying it's not their policy to work after hours. I tried calling back to schedule an appointment and their answering service hung up on me. They messed up my car, wasted my time, and refused to fix it in a timely fashion. This is completely horrible service on top of repeatedly incompetent work. I recommend avoiding this place like the plague.

 13 years ago (18-02-2012)

Awful. Ordered a new window in April and it was installed a few days ago here in August. We had to call them repeatedly to push the process along. They lost our order. They no showed for an appointment. Not once did they call us to inform us of any status. Finally, they arrived at 4:30pm when the agreed window was 10am-4pm. They removed our broken window and then demanded payment before they would install the new one. No word of expectation of payment before, just a gaping hole in our house. One of the worst customer experiences we have ever had.

 14 years ago (11-08-2011)

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Reviews, get directions and contact details for Ace Auto & Plate Glass

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