ACE Rent A Car

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Address: 1156 West Hastings St, Marriott Pinnacle Downtown, Vancouver, BC V6E 4R5, Canada

Phone: (866) 551-8267

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State: British Columbia

Zip Code: V6E 4R5

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Reviews

How about NO stars?! EXACT same experience as previous reviewer... "I had a reservation and showed up to no car and was left totally stranded.  Staff was completely unhelpful.  DO NOT RENT FROM ACE!!"
The two staff members looked like deer in the headlights. They showed NO professionalism, compassion or empathy for the situation except to offer to get me a car from another company "at a higher price" - like I didn't end up doing that myself! STAY AWAY. SHUT THEM DOWN.

 7 years ago (15-09-2017)

Again, Google should have a zero star option. To write these guys as having one star, which equals about 20%, is about 10 times what they deserve.

Truth be told, I didn't even get to the point where I had booked a reservation with them and I'll tell you why. When going on Travelocity, Expedia and Priceline looking for a vehicle last Thursday for a two day rental, The price range anywhere from about $55 up to $150 from various companies throughout Vancouver. And then there was Ace Rent a Car. 
Do you know what their price was?
Somewhere around $750.
Can you believe that?? $750 for a car rental that everyone else in town charges $50-$150 for.

These guys are nuts. And both their Richmond and downtown Vancouver location showed the same pricing. So it must be based on availability. They have two or three cars total, and I soon as they have one left they try to collect the purchase price of the vehicle from someone who wants to rent it for a week.

Honestly, when I sought I just couldn't stop laughing. Unfortunately it seems like people actually rent from this company as is evidenced by the other two reviews.

Call enterprise or hertz. 
You'll get a good deal for a car rental there.

 7 years ago (15-10-2017)

I had a reservation and showed up to no car and was left totally stranded.  Staff was completely unhelpful.  DO NOT RENT FROM ACE!!

 7 years ago (14-09-2017)

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