Adams Auto Sales

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Address: 1801 Fulton Ave, Sacramento, CA 95825, USA

Phone: (916) 664-3921

Website

State: California

City: Sacramento

Zip Code: 95825

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Bought the Audi A4 2010, the same day I got it out of the lot it was leaking oil they knew over the phone once we asked them about it that it was the oil pan but didn’t fix it and said they gave us a new oil change but now I have to take more out of my pockets to fix it because it’s leaking a lot of oil which drained my car! I’m going to try contacting consumer affair or the better business bureau.. You guys must not believe in karma because I’m pregnant and you’re making me deal with the problems when I could’ve gotten a better car out of the lot! God knows and is watching or whoever you follow your religion you believe in this is how you guys live off of people? Sad

 7 years ago (24-02-2018)

I bought a 2010 Toyota Prius from Adams Auto Sales in August 2017. 

The professional level of the employees are extremely low.  They are salesmen and con-artists.  I know, I know, expected for the position.   

Reason #1: I did not have established credit, so I knew my APR would be high.  I was told over and over, that because I have no credit, that they will have to increase the cost of the car, because the burden of the credit will be placed on them.  I was placing 5,000 for the down-payment.  However, I still got a 20.95% APR.  If you have any established credit, do not come here.

Saad was the primary sales-person that dealt with me.  Saad was decent in person, but a monster over the phone.  

Reason #2: I received a bill from Adam's Auto Sales for DMV registration.  I was told over and over that I would not have any further bills.  I called in, and did not get Saad.  I was told, sorry, you have to pay it.  I had to keep calling until I got Saad.  Saad finally said, ok, I remember telling you that you did not have to worry about anything else.  We will take care of it.  It was such a hassle.

Reason #3: I finally decided to have my tires inspected, because the car was pulling to the right.  Low and behold, the tires are completely bald.  The tires were sold to me with less than 2/32 tread.  I had to replace them there on the spot.  I called in to Adam's Auto Sales the next day to inform them and wanted to see if they wanted to "take care" of anything.  I spoke with someone whom did not want to give me their name.  He said he would talk to the boss the next day and call me back.  He never called me back.  I called back in and got another gentlemen who said he is the supervisor and will not reimburse me.  He would not give his name either.  He said, "You did not buy the car from me.  You bought the car from Adam's Auto Sale."  In the end he began to yell at me.  He said, "Just because you are the customer, what right do you think you have calling for reimbursement of the tires after 6months." How do we know that you didn't swap the tires out? (This was after I told him that in Carfax it shows the tires being replaced in 2013).

 He told me to come in and talk to him. (after he just yelled at me) 

You know what?  I don't want any help from you.  I will not seek any money from your company. [You can keep this as evidence] I will just post my experience with your company online for other people to read. 

What have I learned?

#1: Always get the car pre-inspected.  The dealership can and will do anything to save a dollar.  Sad world.

#2: Go to a larger, well known dealership.  The employee's will have more to give their names for one, and will have a standard to live by.  Adam's Auto Sale does not.

#3:  Do not trust any salesmen.  They are in it for themselves.

Thank you Adam's Auto Sale for teaching me these things.  I will take the $600 hit for tires, but I hope my post hits back just as hard.

SEAN MURPHY

 7 years ago (02-03-2018)

Worst experience ever. Sold me a car that broke down a few days later. They told me that it's my own fault. Car I traded in they kept in my name which has gotten a ticket, told me they would pay it. And never did. Worst place to buy a car from

 7 years ago (06-02-2018)

Bought what I thought was a great 4WD Toyota. Within two weeks it overheated on me twice after topping off the coolant. It's possible they sold it to me knowing the issue. The second time it overheated I was in a fast food drive through so I wasn't idling very long. In any case they are obviously not checking over vehicles before they sell them. 

Ended up being a cylinder head gasket failure. A $2316 repair. 

Stay far far away from this lot! 

 8 years ago (29-08-2017)

Worst experience ever they told me the car was good I got it and a month later the heads blew and transmission didn't work took it bAck there mechanic supposedly fixed it and two weeks later the car broke down again with my son in the Car in the middle of  a intersection in Vallejo .Ca I have never had this much b.s go on with a car and I'm too of that lies  I questioned him about the dent in the bAck of the car he tried to say I did it or someone hit the car but my lawyer looked the bin number up and it says the car was in a rear end accident showing how much they are frauds

 8 years ago (30-05-2017)

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