Adolf Krueger Plumbing & Heating

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About

*PLUMBING*HEATING*AIR CONDITIONING* 203-743-2255

Story

*RESIDENTIAL & COMMERCIAL* SINCE 1960

•New & Existing Construction
•New Installation & Repairs
•Gas Furnaces & Boilers
•Fire/Sprinklers
•Heat Pumps
•Well Pumps
•Water Tanks
•Sewer & Water Mains
•Licensed & Insured
Please call for service 203-743-2255
For service email: [email protected]
For manager:[email protected]
For HVAC estimates: [email protected]

Address: 34 Stony Hill Rd, Bethel, CT 06801, USA

Phone: (203) 743-2255

Website

moc.ocregeurkfloda@euccmj

State: Connecticut

City: Bethel

Zip Code: 06801

Opening Hours

Monday: 7:30 AM – 4:00 PM
Tuesday: 7:30 AM – 4:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I contacted this company when my AC wasn't working properly.  They had an opening 9 days later but said they'd call me with any canceled appointments.  I expected this because it's summer and 90 degrees out.  Got a call back around 2:30 the same day that a tech was finished with another job early and was in the area, would I be home?  To get my AC running again, I would have ran home.  Luckily I was already there because running is not my strong suit.  Very happy with the experience, AC was running in 20 mins.  He discovered a blown switch possibly due to a lightning strike.  Replaced the switch and here we are.  Thanks for a great experience!!  This is the second time I've used this company and won't be the last.

 8 years ago (10-07-2017)

Customer service is among the worse I have ever encountered!  She claimed I was being rude because I did not agree with her and then hung up on me when I asked to have the owner call asap.  They wanted me to pay a second time within a month for freon after the service tech said my unit was fixed during the first service call and it subsequently leaked out again!  Obviously they did not fix the ac unit but they did not want to take responsibility.    Stay away!!

 8 years ago (15-09-2017)

How many others have had a plumber come in to do repairs, blow holes in your sheet rock and then leave that mess for you to deal with? Krueger Plumbing teams up with carpenters and sent in a guy named Nigel to finish the repair. He did a GREAT job and is very reasonable on pricing, we hired him for more work but had to wait a few months as he is in high demand. And a message to Kerry, Taylor is the one of the nicest people I ever met but at the same time she doesn't put up with crap. You must have done or said something stupid to tick her off, knowingly or not and I don't doubt she threw it right back at you justifiably. Perhaps my view is tainted because I've met her at the office and she is also drop dead gorgeous. ;-)

 8 years ago (01-03-2017)

I never give reviews but was so disgusted with my experience I had too. Krueger's office customer service is absolutely horrible. I had to call with an issue with my new heating unit and first spoke to an office representative named Taylor who was rude and condescending, She would not let me ask questions or even engage in the conversation, she just rattled of words to me that made no sense. When I tried to ask a question I got "if you would let me finish" Then I asked to speak to her manager Taylor laughed at me then said sure. Michelle the office manager said she heard the conversation and did not offer any apologies but took on the same attitude. I would never recommend this business to anyone. They have had a service man come to my house 3 times only 1 of those times he left a copy of the services he did. I had to call and ask them to email me copies of everything he did!! The one star only to be able to post this review.

 8 years ago (10-01-2017)

Kreuger plumbing and HVAC has done so many great jobs for us in the last 15+ years. They are knowledgable, friendly and very professional. Thanks to all of you at Kreuger, especially Taylor, Ken and Alan.

 8 years ago (02-02-2017)

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