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Reviews, get directions and contact details for Advanced Veterinary Hospital

About

1230 Wilson Hall Road, Sumter, SC 29150

Story

Advanced Veterinary Hospital is a modern well equipped fully computerized veterinary hospital. We focus on providing high quality compassionate small animal medicine and surgery. Our goal is treat your pets like the family members they are. Educating pet owners is one of our primary missions so we spend a lot of time with our owners so they can ask questions that are important to them. Most of our routine healthcare is performed in our examination rooms with the owner present so you can be part of your pet's healthcare. Our practice offers a comprehensive array of pet healthcare services from routine vaccination and parasite testing to internal medicine, hospitalization and advanced diagnostic testing. We have a state of the art surgery suite with laser, electrosurgery and vital signs monitoring to ensure your pet's safety from routine spays to cancer surgery. All of our surgical procedures include comprehensive pain control strategies for your pet's comfort. We also offer behavior and nutritional counseling and practice the latest fear free handling techniques.

Mission

To treat your pets like our own and to educate you as an active member of your pet's health care team.

Impressum

Member International Veterinary Academy of Pain Management

Member International Society for Companion Animal Infectious Diseases

Address: 1230 Wilson Hall Rd, Sumter, SC 29150, USA
Phone: (803) 469-6077
moc.latipsohtevdecnavda@tcatnoc
State: South Carolina
City: Sumter
Zip Code: 29150


Opening Hours

Monday: 8:30 AM – 12:30 PM, 2:30 – 6:00 PM
Tuesday: 8:30 AM – 12:30 PM, 2:30 – 6:00 PM
Wednesday: 8:30 AM – 12:30 PM, 2:30 – 6:00 PM
Thursday: 8:30 AM – 12:30 PM, 2:30 – 6:00 PM
Friday: 8:30 AM – 12:30 PM, 2:30 – 6:00 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

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Reviews
Hands down the most thorough vet care and professionalism. Mrs Lois the receptionist is always willing to help and offer support. Dr Gerard is extremely skilled and doesn’t approach cases with a cookie cutter answer. You won’t find compassion like theirs at many practices. We appreciate their attention to detail and focus on the patient. I’ve seen many reviews where someone called in wanting a price....well it’s not about price....it’s about the level of care you receive....that’s why you don’t get a box answer. He’s always been willing to work within what we were able to do. All being said, they’ve been there for us for over a decade, rejoiced in our successes and grieved with us in our losses. He’s far beyond what you normally find at a general practice vet. You won’t regret becoming a client.
7 years ago (08-03-2018)
Love the vet and the receptionist, very sweet and caring people. Good prices. I would not take my animals anywhere but here
7 years ago (03-04-2018)
I tried to give this place a chance today, unfortunately my experiance started and ended with a call with the receptionist. I called inquiring about an estimate on a specific test i wanted done on my pup and she refused to give me any sort of estimate, told me the vet will decide whether or not i can have this test done or not. (wanted a fatty tumor tested) I mentioned that other vets i called looking for estimates gave me the price for this test and she told me she thinks it would be best if i went to another vet and this wasn't a good fit. She also told me i "must be having a bad day" because i "was acting like something was wrong with me" when i asked to speak to the vet myself. She told me there's no way the vet will talk to me unless i pay an exam fee and come in. I even told her i understand he could recommend a different test or other options and its an estimate not a set price but still she wouldn't let me speak to anyone else and recommended i go somewhere else. This was very disappointing to me because maybe i would have loved the vet but how rude and unprofessional the front desk is says a lot about a place and its environment. Personally i will not pay to bring my dog somewhere where anyone is rude to me and tells me there is something wrong with me because i wish to speak to someone else like the person that owns the practice. I am amazed they are in buisness when she recommends you to seek another vet. I really hope the vet that owns this practice knows how his receptionist is treating customers and what image she is giving off of this facility. But yes i will seek out another vet regardless of the vets abilities because i do not want deal with his front desk.
7 years ago (19-02-2018)
Lois handles the front office very well with all the aspects of the business she handles. Dr. Gerard is very thorough in how he explains everything so you completely understand all the procedures they plan on taking care of for your pet! Sometimes its a longer wait than you'd like, but it's probably because he's being just as thorough with someone else's pet! I'd definitely recommend them to anyone looking for a vet!!
8 years ago (02-08-2017)
I highly recommend this vet. The staff is wonderful and Dr. Gerard is phenomenal. He helped me so much with my cat suffering from CKD and was great even after she died. They were always able to get me in when my cat took a turn for the worst. I only wish I could take Advanced with me to Georgia; they are the thing I will miss most about Sumter.
8 years ago (14-07-2017)
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