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Reviews, get directions and contact details for Advantage Storage - Avondale

Address: 1101 S Avondale Blvd, Avondale, AZ 85323, USA
Phone: (623) 925-0177
State: Arizona
Zip Code: 85323


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM


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Reviews
They charged us a fee because they failed to ask us for another document w proof of renters insurance, their system lapse and they did NOT tell us anything about this(it lapsed in July and we barely found out in OCTOBER and was explained to us after the fact). They did nothing to fix their mistake. We gave them proof of renters insurance in the beginning, how are we to know about the lapse and how is it our responsibility if we didnt get a notice?? Second, we have paid on time and early and they have denied us access to get into the actual lot where the storage units are. This has happened at least 3 times. I need things from time to time and having to go back the next day and talk to them just to get into the storage unit is so annoying to say the least. We never have bad experiences w the employees its only the actual place itself that seems to be unorganized
8 years ago (13-11-2017)
Manager has an attitude problem so does staff. Was moving into new house so my realtor rented and paid for storage room when I went to get my stuff they had a lock on it , then they said my realtor never paid ( lie ) he did or would not have gotten room. They held my furniture hostage , and even though I told them to put it in my name they didn't. My realtor was out of town for death in family and could not take time out to come back to argue with them. I have a house but can't get my furniture out. Will call 3 on your side and police if need be. I would like to edit my review of this place and staff , I was wrong the problem was with my realtor not the storage facility or staff there. They are really great especially management , I guess I was just in a bad mood and upset that my storage was locked up. I would highly recommend this place. Was having bad day not management's fault , Sherry is so nice take back everything I said before.
8 years ago (23-08-2017)
Unbelievable! How can you not work with your customers! Absolutely ridiculous! I fell behind which I understand is my problem not yours but to flat out refuse to take a payment unless it's in full is the craziest thing I have ever heard! I wanted to pay my past due and I'd be back this weekend to pay the balance and was told unless I have payment in full it would not be excepted!! That makes no sense at all! Why would any business turn down money! I'll have the balance paid by this weekend still but you have lost a customer! I'll be moving my property!
8 years ago (05-09-2017)
The staff helped me when I needed it the most , turned a bad situation into a smooth transition
8 years ago (07-09-2017)
Rented a U-Haul from Advantage storage units Cliff was an excellent representative of the company awesome customer service. Vehicle was extremely clean comfortable ride and the AC was wonderful. The hold I was required to place on the vehicle was 1/4 at Penske Truck Rental charge me in the past. So if you live in the area and need a U-Haul Advantage storage unit as a place you want to go
9 years ago (25-10-2016)
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