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Reviews, get directions and contact details for Public Storage

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Public Storage Surprise, AZ. Only $1 for 1st month's rent, plus up to 15% off rent online. Clean, well-lit storage units for every need and budget. Store quick and easy. Boxes, packing supplies.

Address: 13360 W Willow Ave, Surprise, AZ 85379, USA
Phone: (623) 432-9587
State: Arizona
City: Surprise
Zip Code: 85379


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
Nice location with good security procedures and a very friendly staff. Al did a great job of setting us up in the right size unit for our needs and perfectly explained the entire rate structure and policies. I never felt that a hidden fee was lurking around the corner. I'll admit, indoor storage isn't my favorite. The halls always seem to be a few inches too short to easily carry a couch down. The same holds true here, but I won't knock a star off for that. It is what it is. Climate control is a big plus. With any electronic equipment, the temperature is always in a concern and the idea of my stuff sweltering in a metal tin sitting in 120 degree heat just didn't sit well. Thankfully, Public Storage is controlled and my stuff is as safe as if it was in my living room. That is a major plus for me.
7 years ago (04-03-2018)
I have never had storage and this went off without a hitch! Excellent customer service from the people at the front desk! Laura took the time and answered all my questions. Thank you for all your help!
7 years ago (07-02-2018)
Jeff was really helpful and told me everything that the publicstorage had to offer and I was able to get boxes as well to help me pack I would recommend anybody to use them for storage
7 years ago (13-02-2018)
Place is a a complete scam! Just like many of the other reviews stated... they increase in price without notice, accuse you of not paying rent yet when you have proof showing that the payment was processed they continue to act clueless. Place is THE WORST company I have EVER done business with! TURN AND RUN, I promise you’ll regret coming to this place!!!!!!! Negative 5 stars
7 years ago (22-01-2018)
Happy with the service at this location. I have been a customer here since Public Storage took over. Jeff and Al are easy to deal with and always fair.
8 years ago (04-12-2017)
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