Alta Bates Summit Medical Center Berkeley Campus

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Address: 4th floor, 2450 Ashby Ave, Berkeley, CA 94705, USA

Phone: (510) 204-4444

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State: California

Zip Code: 94705

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Reviews

Poor medical care, did not address problem.  Dealing with billing department is a nightmare -- disorganized, can't get receipt for payment, double billing.  This experience will stop me from using the emergency room for anything except life threatening in the future.

 9 years ago (01-06-2017)

I got the experience from Alta bates hospital, they really practically apply love n care towards patients. my wife n I love the place n they treat us very well.

 9 years ago (08-04-2017)

After an urgent care visit, the doctor highly suggested I quickly visit the ER. There were over 15 people ahead of me. I spent 4 hours in the waiting room. A women came around midnight stating there was no definite time, but there were 7 people in rooms that needed to be admitted. At last. I was given a room. However, no one checked in on me or stopped by to ask if I needed anything for over an hour. The nurse came in and stated I was unassigned, she did not take an vitals nor ask me about my pain, she left saying they were short staffed. She did not seem at all concerned with me, rather the rush of the night. After 2:30 hours in my room with no update, I walked to the desk to see if I was able to go home. There were about 5 nurses looking at computers. Still over 3 hours later no update. I was given instructions almost 7 hours prior not to drink water and to wait to talk to the doctor. There was one doctor on staff. Finally, I thought a doctor was coming to see me, turns out she was coming to materials from my room. I believe I am a patient person, but I feel I have lost my patience after 7 hours with no update if I can have fluids or little understanding or concern about why I am here. I will not being coming back for any future medical concerns. You lost my trust in saving anyone from any future emergncy. May all be safe.

 10 years ago (14-02-2017)

Poor experience. They suck. And didnt offer dinner or breakfast. I was staying with my grandma and no one offered a blanket or pillow or somewhere to sleep. So i stayed up all night and couldnt sleep.

 10 years ago (05-11-2016)

AVOID AT ANY COST!! 
Utterly useless, rude, and unprofessional staff.
You will NOT get sufficient medical care. Better drive a few miles to another medical center which is more competent.

 10 years ago (01-10-2016)

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