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Reviews, get directions and contact details for TriStar Summit Medical Center

TriStar Summit Medical Center

About

Above all else, we are commited to patient-centered care and the improvement of human life. We serve each patient compassionately and are dedicated to being a superior and innovative healthcare provider.

Story

History of Summit Medical Center

In the late 1960s, a group of physicians led by surgeon Carl Gessler, M.D., created an alternative to downtown Nashville hospitals that would provide convenient emergency care and the best in diagnostic testing and treatment for their community. To reach their goal, they began working with the newly formed Hospital Corporation of America. Their dream became reality with the 1970 opening of Donelson Hospital.

Originally a 100-bed facility, Donelson Hospital expanded numerous times in its 21-year history to continuously meet the healthcare needs of our growing service area. The construction and 1994 opening of the new Summit Medical Center was the fruition of the founding doctors' vision. Today, the 188-bed Summit Medical Center stands as a tribute to the proud and successful history of Donelson Hospital.


Past expansions to Summit Medical Center have included the all digital Cardiac Catheterization Laboratory and the Sarah Cannon Cancer Center. In 2005-2006, construction of the two-floor addition to Summit’s Medical Office Building Three took place, which now houses additional physician offices and the fitness center. In 2008, Summit expanded its reach even further with the opening of Summit Imaging at Lebanon and Summit Convenient Care at Lebanon, located in central Wilson County. In 2010, Summit continued to expand its reach to Wilson County with the opening of Summit Walk-in Clinic and began a three phase renovation and expansion to its Emergency Department that was completed in summer 2011.

Summit Medical Center is a medical and surgical facility known for emergency care, cardiac services, oncology services, orthopedic surgeries, diabetes management and obstetric services. Equally important is the emphasis that Summit places on Outpatient Services. Our facility is constructed to truly respond to the way healthcare is delivered today—primarily to outpatients. Great care has been taken to ensure convenience and quality service to all patients.

The Emergency Department at Summit is ready and equipped to handle any emergency and all physicians are specially trained in Emergency Medicine. In 2003, the Emergency Department completed a major renovation increasing patient capacity by 14%. In 2011, the Emergency Department underwent a $6.3 million upgrade that included functional and aesthetic changes to enable Summit Medical Center to take care of more patients, improve patient flow and patient comfort. More than 46,000 patients were treated in Summit’s Emergency Department during 2010.

Summit is one of the busiest suburban maternity centers in Middle Tennessee with over 1,400 deliveries last year. We boast a Special Care Nursery with round-the-clock neonatology coverage that enables us to care for babies with special needs. Summit also offers 4D Ultrasound, the latest in ultrasound technology.

Summit's Diabetes Center earned national recognition for participation in clinical trials of the MiniMed implantable insulin pump study and for a study regarding hepatic activation's role in halting diabetic kidney disease. The 20-bed Psychiatric Center meets the mental health needs of adults in our community. It is the only facility in the area with a private room for every patient.

Summit's Cancer Services are a part of the Sarah Cannon Cancer Center network of the TriStar Health System. This network is the area's most comprehensive cancer program, offering the latest in research-based treatment with multiple locations in Middle Tennessee and Southern Kentucky. Cancer services at Summit currently include surgery, radiation oncology and medical oncology. In 2008, Summit was honored with the Outstanding Achievement Award by the American College of Surgeons Commission on Cancer for excellence in cancer treatment and care.

Summit has been named one of the nation's top performing hospitals according to the 100 Top Hospitals Benchmark for Success study conducted by HCIA, Inc., and William M. Mercer, Inc. Summit expanded its Medical Imaging services with the February 2001 opening of Summit’s Medical Imaging Department. The Medical Imaging Services include Radiology, CT, MRI, Ultrasound, Nuclear Medicine, a Cardiac Catheterization Laboratory and Digital Mammography.

Summit Medical Center is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.

Address: 5655 Frist Blvd, Hermitage, TN 37076, USA
Phone: (615) 316-3000
State: Tennessee
Zip Code: 37076


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Reviews
This review pertains ONLY to the billing practices. The care provided by all practitioners in the ER and ICU was of 5 star quality. The same evening my wife was discharged after a 3 day stay at Summit Medical Center, Hermitage, TN, I received a call from their billing office asking me to pay what they "estimated" my portion of the total bill would be. We are insured by Anthem-Blue Cross, which pays 90% of the charges after we satisfy a $500/year deductible. She further assured me her "estimate" could be "a little" more or "a little less" than what she had quoted. As an added incentive, she said if I provided her with a credit card I would receive a 20% discount, which brought the estimate total to $626.40. Fair enough. Today I received a bill from TriStar Summit Medical Center in the amount of $863.14, more than twice the amount of the original "estimate." When I spoke with customer care, Sarah, a supervisor, she dug her heels in stating the so-called "estimate" was just that. When I told her that an "estimate" is usually reasonably close to the final accounting, maybe 10 or 20% more or less, clearly NOT more than twice as much, she seized upon the word "estimate" without any regard to a fair import of the word, and defended this blatant misrepresentation of what a good faith "estimate" is. I told her I wanted my complaint to be elevated to a higher management level. She replied that it would not reach that high. I then asked her the name of Summit's CEO. Said she didn't know. Professional, these people are NOT.
8 years ago (27-09-2017)
2Star is just me being happy that they at least took him on in. Brought my dad in with low BP and low blood. His doctor sent him here to be admitted. They done some blood test to see what type and how low he is. Told us it would be about 45 minutes wait for results. That was 2 hours ago. He's been here about 5-6 times this year. Usually pretty good. Today the suck!! Got a doctors assistant seeing all the patients. Very disappointed
8 years ago (29-08-2017)
In the past I have had terrible experiences at Summit. However, this time every one has been kind, consistent, and courteous. The nurses and techs here are amazing. From my prior 1 star rating you gus have really stepped up your game. I've revised this to a 4 star experience. Finally, a staff that listens to the patients instead of their own egos. Thank you Summit!
8 years ago (30-07-2017)
The nurse was absolutely rude calling me names and making bad comments to me because I didn't want a needle stuck in me. Even advised them that I had a phobia of needles and would go without pain medication and everything and she continued to make comments towards me. There was absolutely no reason for it. I was there because a engine fell on my hand and crushed it not to be made fun of because I hate needles
8 years ago (14-07-2017)
I have suffered with migraine headaches for over 30 years. I had a headache, but I knew something else was going on. I kept drinking fliuids and I was not feeling better. I called my primary care physician and was told to go to the ER. Summit Medical Center was the closest. All I had to do is mention migrains and the entire ER staff started treating me 2nd class, no compassion, no empathy. The intake nurse was down right mean! My faith allows me to ignore such awful tratment, and I was too sick to engage with them at their level. The ER doctor was more professional, but his undertone still was as I was just their for pain pills. It turns out I had some type of infection that was treated with aggressive antibotics. He almost admited me. My time their was terrible!
8 years ago (01-09-2017)
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